Billing and Collections Specialist Position Available In Cobb, Georgia

ASSA ABLOY

Global Solutions is part of the

ASSA ABLOY

Group, which is the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.
Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. We have a fantastic opportunity available in the Self-Storage Business Area for a Billing and Collections Specialist.
As part of

ASSA ABLOY

Global Solutions, the self-storage business unit is a leader in access control and security for the self-storage industry, with the largest volume of installations. PTI provides the most innovative, durable, and reliable security products available today and offers a wide range of integrated security solutions, including cloud-based solutions, keypads, wired and wireless door alarms, mobile apps for both renters and facility staff, and robust security software that integrates seamlessly with most management software on the market.
Your Role in Keeping the Future in Safe Hands…We are seeking a Billing & Collections Analyst to join our team in the Self-Storage Business Area. This hybrid role is ideal for a motivated, detail-oriented professional who thrives in a fast-paced, high-volume environment. You will be responsible for end-to-end billing operations and proactive collections activities—approximately 75% collections and 25% billing. You will work closely with internal teams, Relationship Executives, and clients to ensure billing accuracy and timely collections while sustaining a culture of continuous improvement and exceptional customer service.
What you will do…
Collections (50%)

• Review accounts to identify reasons for overdue payments and execute strategic collection actions.
• Communicate with clients to provide invoice copies, check, ACH, and Credit Card instructions.
• Respond to customer inquiries via phone and email regarding payment status or invoice support.
• Research and apply payments in NetSuite.
• Collaborate with internal departments to resolve discrepancies and accelerate cash application.
• Analyze customer accounts and payment trends, report on AR aging, and collections status.
  Billing (50%)
• Lead day-to-day billing operations, including generating and distributing invoices, credit memos, and adjustments.
• Analyze billing work to ensure invoices are accurate and properly reflect the services provided.
• Review invoice requests and verify against contract and payment terms before sending them to clients.
• Work with Sales Executives to finalize invoices and maintain billing accuracy.
• Monitor the billing inbox and ensure timely responses to inquiries and requests.
• Update client billing profiles and look for ways to streamline invoicing processes.
• Stay current on time and billing policy changes, and communicate relevant updates to the team.
• Maintain adherence to engagement letters, contractual billing terms, and company policy.
  What we expect of you…
  Education & Experience
• 4+ years of progressive billing and collections experience in a high-volume environment.
• 3+ years working with NetSuite and banking portals.
• Experience with the full Quote-to-Cash transaction lifecycle.
• Knowledge of NetSuite system is a big advantage in the interview process.
  Skills & Competencies
• Detail-oriented with strong data analysis and reconciliation skills.
• Excellent organizational and time management abilities.
• Proficient in Microsoft Excel and Outlook.
• Strong interpersonal skills with the ability to collaborate across departments.
• Clear, concise verbal and written communication.
• High level of discretion with confidential information.
• Coachable, dependable, and adaptable to change.
• Customer-service focused with a professional demeanour and problem-solving mindset.
• Able to work extra hours as needed to meet collection deadlines.
  What you can expect from us…

Hands-On Training:

You’ll receive direct, hands-on training with my complete and full attention, ensuring you gain the skills and confidence to succeed in this role. 

Supportive Leadership:

A collaborative and accessible leadership team with an open-door policy.

Work-life Balance:

We value work-life balance and offer flexible working hours to ensure you can manage your personal time effectively.

Career Development:

Learning and growth opportunities to build your future.

Generous Total Rewards Package:

Competitive pay, benefits, and wellness resources
Work Environment

• Normal office working conditions with a quiet noise level.
• Hybrid role with flexible work options and required in-office presence Monday through Thursday
  ApplicationYou can submit your application by clicking ‘Apply Now’.

We will not consider applications received via e-mail or through other channels. We will review applications continuously, so please apply as soon as possible.
About Us
Featured four times in Forbes’s most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that add value to our customers. As a group, our goal is to help billions of people experience a more open world every day. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors, and entrance automation.
#LI-MD1 We are the

ASSA ABLOY

Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces

• physical and virtual
• safer, more secure, and easier to access. As an employer, we value results
• not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions
• supporting them with regular feedback, training, and development opportunities.

Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.