Billing Account Specialist Position Available In Caddo, Louisiana
Tallo's Job Summary: The Billing Account Specialist position at a Pharmacy in Shreveport, LA involves preparing, posting, and verifying customer payments, creating invoices, maintaining customer files, and assisting with account reconciliation. The role requires excellent communication and organizational skills, proficiency in Microsoft Office, and the ability to work independently. A high school diploma is necessary, with prior medical office experience preferred. This full-time position offers benefits such as health insurance, paid time off, and a 401(k) matching program.
Job Description
Billing Account Specialist 5.0 5.0 out of 5 stars 8860 Quimper Pl Ste 200, Shreveport, LA 71105
Job Title:
Billing Specialist Department:
Administration Supervisor:
Billing Office Supervisor FLSA Status:
Non-Exempt About Us The Pharmacy seeks to provide the best possible outcomes for the patients it serves. We follow the same mission every day, “To see our business through the eyes of our customer, to exceed their expectations, and to provide the greatest selection and value in their pharmacy needs.” We feel it is our responsibility to our customers, referral sources, clinicians, insurers, and most importantly, our patients, that positive healthcare outcomes are achieved and a true value has been received. Summary The Billing Specialist will assist in ensuring that the company receives payment for goods and services offered to clients and entry of patient information. Duties and Responsibilities Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Creates invoices according to company practices; submits invoices to customers. Maintains and updates customer files, including name or address changes, mergers, or mailing attentions. Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment. Creates reports regarding the current status of customer accounts as requested. Researches customer discrepancies and past-due amounts with the assistance of the Billing Office Manager and other staff. Collaborates with the Billing Office Supervisor to reconcile accounts receivable on a monthly basis. Assists in generating monthly billing statements based on the general ledger. Assists Billing Office Manager in reconciling revenue accounts each month. Copies, files, and retrieves materials for accounts receivable as needed. Relays changes of information to appropriate employees. Entry of patient information into company software efficiently and accurately. Prepares patient statement and processes account. Researches discrepancies and work to resolve. Initiates and maintains accurate reporting as necessary. Participate in the month end process including but not limited to third party and private pay billing as well as account follow-up. Sends delinquent accounts to collection agencies when appropriate. Identify and report account billing issues to management. Serves as back-up support for staff within the billing office. Other duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Proficient in Microsoft Office Suite or related software as well as other accounting software programs. Ability to operate related office equipment, such as computers, 10-key calculator, and copier. Ability to work independently and in a fast-paced environment. Ability to anticipate work needs and interact professionally with customers. Ability to act with integrity, professionalism, and confidentiality. Ability to create a compassionate and respectful environment. Strong analytical and problem-solving skills.
Education and Experience:
High school diploma or equivalent required and two years of prior experience in a professional medical office setting preferred. Associates or Bachelor’s degree in Accounting a plus. Pharmacy Technician Certification preferred. Understanding of payers such as Medicare preferred. As an Equal Opportunity Employer, the Pharmacy will recruit and select applicants for employment solely on the basis of their qualifications. Our Practices and Procedures, including those relating to wages, benefits, transfers, promotions, terminations and self-development opportunities, will be administered without regard to race, color, religion, sex, sexual orientation and gender identity, age, national origin, disability, or protected veteran status and all other classes protected by the Federal and State Government. Drug Free Employer.
EOE/Minorities/Females/Vet/Disability Job Type:
Full-time Expected hours: 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance
Schedule:
Monday to Friday No weekends Ability to
Commute:
Shreveport, LA 71105 (Required)
Work Location:
In person
