Patient Account Representative- Billing Position Available In Jefferson, Louisiana

Patient Account Representative•Billing Pure Dermatology Metairie, LA Job Details Full-time $21•$28 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Retirement plan Qualifications HIPAA compliance Collaboration Patient management software Math Attention to detail Accounting Conflict resolution Payment posting in medical billing systems EMR systems Computer skills Phone etiquette Entry level Under 1 year Time management

Full Job Description Job Title:

Patient Account Representative•Billing We are seeking a highly organized and detail-oriented Patient Account Representative to perform cosmetic and insurance billing operations at our dermatology practice. This onsite position plays a vital role in ensuring accurate billing, payment posting, and clear communication with patients regarding cosmetic services and money owed. This role serves as the in-house point person for billing, rebate programs, and patient account management. Previous billing experience is helpful but not required. Candidates should have strong critical thinking skills, high attention to detail, be good at mathematical computation, and be willing to learn on the job. Primary Responsibilities Post cosmetic charges and payments with accuracy and in accordance with internal protocols. Communicate with patients and collect remaining balances on patient accounts. Manage account balances, generate patient statements, and follow accounts receivable workflows. Maintain up-to-date knowledge of cosmetic manufacturer rebates and coupon programs (e.g., Alle, Aspire), and communicate program updates to relevant staff. Respond to patient inquiries regarding billing, payment options, and cosmetic services in a courteous and professional manner. Review and process incoming medical insurance mail and Explanation of Benefits (EOBs); assist with basic denial follow-up when needed. Track and document billing-related staff errors; send weekly reports to physicians for review. Update payer information for EFT/ERA transitions and coordinate with the remote billing team as appropriate. Support the preparation of end-of-month reports and reconciliation efforts. Maintain accurate documentation and ensure compliance with HIPAA and internal privacy standards. Follow all billing protocols Track Accounts Receivable current, 30-day, 60-day, 90-day, and 120+ day trends Qualifications Strong attention to detail and commitment to accuracy. Excellent organizational and time management skills; ability to meet deadlines in a fast-paced environment. Comfort navigating sensitive financial conversations with patients. Proficiency with computers and a willingness to learn billing and practice management software (experience with ModMed or similar is a plus). Ability to work independently and collaboratively with clinical and administrative teams. Prior experience in cosmetic or elective healthcare billing is a plus, but not required. Preferred Skills & Attributes Critical thinking and problem-solving abilities. Ability to perform mathematical computation necessary. Professional, clear, and empathetic communication style. Comfort working under pressure and managing multiple priorities. Interest in learning and maintaining up-to-date knowledge of cosmetic billing trends and rebate programs.

Job Type:

Full-time Pay:

$21.00•$28.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Health savings account Paid time off Retirement plan Vision insurance

Schedule:

Monday to Friday No nights No weekends Ability to

Commute:

Metairie, LA 70001 (Required)

Work Location:

In person