Billing Specialist Position Available In Tangipahoa, Louisiana

Billing Specialist Clear Springs Water Company 100 Avenue C, Kentwood, LA 70444

Clear Springs Water Company Job Title:

Collection & Billing Specialist Department:

Administrative /

Finance Location:

Kentwood La.

Reports To:

Office Manager /

General Manager Job Type:

Full-Time Position Summary:

The Collection & Billing Specialist is responsible for managing customer billing, invoicing, account reconciliations, and collection of past-due accounts. This position ensures accurate and timely billing, maintains strong communication with customers regarding their accounts, and works with internal departments to resolve billing issues.

Key Responsibilities:

Billing & Invoicing Generate and distribute accurate customer invoices in a timely manner. Monitor recurring delivery schedules and ensure billing aligns with service frequency. Make necessary adjustments to accounts (credits, service changes, etc.) as needed. Maintain billing records and ensure proper documentation for all transactions. Collections Monitor aging reports and identify delinquent accounts. Contact customers via phone, email, and mail to collect on overdue payments. Establish payment arrangements with customers when appropriate. Follow up consistently on promised payments and enforce collection policies. Recommend accounts for further action (service suspension, final notices, or legal action) when necessary. Customer Service & Communication Respond to billing inquiries and resolve customer disputes professionally and efficiently. Collaborate with the delivery and sales teams to resolve service-related billing discrepancies. Maintain accurate and up-to-date customer records in the billing system. Reporting & Recordkeeping Prepare weekly collection reports for management. Maintain documentation on customer contact and collection activities. Assist with monthly closeout processes and audit preparations as needed.

Qualifications:

High school diploma or GED required; associate degree in accounting, business, or related field preferred. 2+ years of experience in billing, collections, or accounts receivable. Proficient in Microsoft Office (especially Excel) and billing/accounting software. Strong communication, negotiation, and problem-solving skills. Ability to manage time, prioritize tasks, and meet deadlines. Detail-oriented with a commitment to accuracy and confidentiality.

Work Environment:

Office-based position with standard business hours. May involve occasional interaction with delivery staff or field representatives. Fast-paced environment requiring multitasking and flexibility. Why Join Clear Springs Water Company? Be part of a locally respected and growing company with a focus on exceptional customer service. Contribute directly to the financial health and efficiency of our operations. Opportunities for growth and development in a supportive team environment.

Job Type:

Full-time Pay:

$13.00 – $15.00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Ability to

Commute:

Kentwood, LA 70444 (Required) Ability to

Relocate:

Kentwood, LA 70444: Relocate before starting work (Required)

Work Location:

In person