Pier Clerk Position Available In Suffolk, Massachusetts

Pier Clerk

Salary
$1,897.00 Weekly
Location South Boston, MA
Job Type
Full-Time
Job Number

FY2025-00152

Department
Maritime
Division
Maritime Conley Container Yard
Opening Date
06/12/2025
Closing Date
6/26/2025 5:00 PM Eastern

DESCRIPTION

BENEFITS
ABOUT US
The Massachusetts Port Authority is Going Above and Beyond for your career. We are a dynamicanization that connects people and businesses to the globalmunity by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets w people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy. Our mission at the Port of Boston, including Conley Container Terminal and Flynn Cruiseport, is to be a driving force behind the New England regional economy, providing unparalleled connectivity and services to businesses worldwide. Through our dedicatedmitment to safety and security, state-of-the-art infrastructure, and exceptional customer service, we strive to minimize our ecological impact and be leaders in environmental stewardship, benefiting ourmunities, customers, and stakeholders. By fostering economic prosperity, building strongmunity bonds, and maintaining unwavering operational standards, we aim to exceed expectations and position Boston as a premier andpetitive global maritime gateway.

ABOUT YOU

As a Pier Clerk (Bargaining Unit, Local Union No. 809) you are detail-oriented,anized, and thrive in fast-paced environments w accuracy matters. You bring a customer-focused mindset,municate clearly and professionally, and confidently navigate systems and processes to ensure smooth operations. With a steady, reliable approach, you adapt quickly to shifting priorities and take ownership of your work to support the seamless functioning of marine and cruise terminal activities.
What you will do:
Generate accurate and timely invoices for export containers, cruise terminal operations, vessel services, and other terminal activities using the Terminal Operating System (TOS).
Verify billing details, calculate fees such as demurrage and storage, and ensure proper billing parties are identified.
Provide professional customer service by responding to billing inquiries, assisting with container releases, and supporting truckers at the terminal.
Maintain up-to-date records, including equipment inventories and billing analytics, and support cruise operations and other tasks as needed.

WHAT YOU OFFER

High school diploma or equivalent.
Path 1: 1-3 years’ billing or administrative experience, including use of Microsoft Office, invoice preparation, billing analytics, and online payment platforms.
OR Path 2: Completion of Massport’s Maritime Billing LMS curriculum, covering Microsoft Office (including Excel), invoice and billing analytics preparation, online payment platforms, and other Authority-required courses.
Demonstrated proficiency in billing processes, Terminal Operating System (TOS), and strongmunication and customer service skills in a fast-paced environment.
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WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

What we believe in:

Work/life balance
Supporting the people and businesses of New England
A supportive and inclusive culture
Achieving results and having positive impact
Opportunities for growth
Being good neighbors in themunities we serve
Providing safe, healthy, and secure work environment
Protecting the environment
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