Credit/Collections Clerk Position Available In Worcester, Massachusetts
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Job Description
Credit/Collections Clerk 3.3 3.3 out of 5 stars 70 Bearfoot Road, Northborough, MA 01532 The Hope Group, A SunSource Company, is New England’s leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. SunSource offers an industry competitive compensation plan and excellent company benefits including medical, dental and 401(k). SunSource also offers tuition reimbursement and training opportunities for talented people with a desire to learn and grow.
What You’ll Do:
Make initial call to delinquent customer accounts, inquire about invoice status, request payment, and establish follow up date. Generate list of delinquent customers to be contacted. Provide clerical support to the Credit Department. Operate computer to generate list of delinquent customers to be contacted. Use telephone and contact appropriate party; inquire about invoice status and scheduled payment date. Review invoice discrepancies with customer and contact appropriate salesperson or manager for correction or adjustment. Enter customer response into computer and set follow up date using established guidelines. Operate PC to generate letters, memos, and other correspondence. Type rebills and other correspondence as necessary. Request proofs of delivery and file claims. Contact credit references as required. Maintain credit files. Back up phone/receiption operator as needed. Answer incoming phones to our main line. Support The Hope Group Business Management System [BMS] procedures and work instructions by following established processes and supporting their continual improvement. Why is SunSource a great place to work? Click here
WHY SUNSOURCE?
www.sun-source.com www.thehopegroup.com We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
WE PARTICIPATE IN E-VERIFY PROGRAM
Job Type:
Full-time Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person
