Associate Enrollment & Billing Representative/HNAS Position Available In Kennebec, Maine
Tallo's Job Summary: Associate Enrollment & Billing Representative/HNAS at Highmark Health in Augusta, Maine, United States is responsible for enrollment and billing activities for the membership department. Tasks include verifying enrollment status, addressing concerns, resolving issues, and updating databases. This position offers growth opportunities within a collaborative organization focused on creating exceptional health experiences.
Job Description
Associate Enrollment & Billing Representative/HNAS at Highmark Health in
Augusta, Maine, United States Job Description Company :
Highmark Inc.
Job Description :
JOB SUMMARY
Under general supervision, responsible for enrollment and billing activities for the membership, enrollment & billing department. Performing membership and billing activities for clients and/or members. Duties include verifying enrollment status, making changes to records, addressing enrollment questions or concerns, resolving membership and billing issues, and accessing/updating enrollment and billing databases. + HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve. Hiring Requirements Job Details + Job ProfileJob Profile + HM-010249 – Associate Customer Service Representative + Job Families for Job ProfilesJob Families for Job Profiles + Customer Services-HM + Worker Sub-TypeWorker Sub-Type + Regular + Worker TypeWorker Type + Employee + Time TypeTime Type + Full time + Compensation GradeCompensation Grade + HM-205 + Remote TypeRemote Type + Remote + Primary LocationPrimary Location + Work From Anywhere + Primary Job Posting LocationPrimary Job Posting Location + Work From Anywhere + Additional LocationsAdditional Locations(empty) + Additional Job Posting LocationsAdditional Job Posting Locations(empty) + Scheduled Weekly HoursScheduled Weekly Hours40 + Work ShiftWork Shift(empty) + Recruiting Start DateRecruiting Start Date03/31/2025 + Target Hire DateTarget Hire Date03/31/2025 + Target End DateTarget End Date(empty) Additional Information + Union Membership from Job ProfileUnion Membership from Job Profile(empty) + Allowed Unions from Job ProfileAllowed Unions from Job Profile(empty) Collective Agreement Details + Collective AgreementCollective Agreement(empty)
ESSENTIAL RESPONSIBILITIES
+ Communicate effectively with internal and external contacts to promptly resolve discrepancies in membership and billing information and to promptly provide accurate responses to written, telephone and online inquiries + Process and maintain membership data. Manage multiple production oriented tasks and responsibilities. + Perform various billing, accounts receivable, and reconciliation activities. + Create and distribute membership/billing materials and communications to clients/members. + Ensures acceptable service levels, metrics,
