Commission Download Billing Analyst Position Available In Penobscot, Maine

The Cross Family of Agencies welcomes you. We need your talent and expertise. Commission Download Billing Analyst Description The Billing Applications team is seeking an individual to join us, someone who thrives in a collaborative environment, possesses meticulous attention to detail, and communicates effectively in a dynamic setting. We require someone forward-thinking, adaptable to change, and with a solid background in insurance billing processes and agency management systems. The Commission Download Billing Analyst will play a pivotal role in ensuring streamlined billing operations and supporting various departments and branches. Responsibilities Process direct bill commissions through manual posting, commission download from the carriers or through statement conversion Manage return commission statements and coordinate payments to carriers in collaboration with the finance team Retrieve commission statements from carrier websites and maintain organized electronic filing systems Communicate with carriers by phone or email to obtain missing statements Complete monthly postings in accordance with the established month-end cycle set by Finance & Accounting Contribute to the development and implementation of new processes and workflows to enhance efficiency Assist project teams and branches with the roll out of commission download across the organization Support the standardization of direct bill workflows in various branches Participate in data cleanup initiatives to ensure data integrity Provides assistance to the Finance & Accounting team in addressing issues related to commission download Position Requirements Associates’ degree in Business Administration, Finance or equivalent work experience Knowledge and experience in insurance industry and agency management systems Knowledge and experience with Microsoft Excel and M365 environment Strong communication skills Ability to work in fast paced environment Personal Attributes Solid relationship management and performance management skills Strong customer service orientation Proven analytical and problem-solving skills Ability to effectively prioritize and execute tasks in a high-pressure environment Good written, oral, and interpersonal skills Ability to conduct research into issues and products as required Ability to present ideas in business-friendly and user-friendly language Highly self-motivated and directed Keen attention to detail Team oriented and skilled in working within a collaborative environment Work Conditions 40-hour work week Some travel required Sitting for extended periods of time About Us Family Owned From starting at the kitchen table of Woodrow Cross, to becoming one of the largest insurance providers in New England, we’ve grown rapidly over the past 65 years. We’ve still held on to our core values of integrity, hard work, and dedication, and are still privately held. Our offices inspire a culture of community by supporting causes they stand behind. From fundraising for local food banks, to volunteering at after school programs, we’re proud of the many ways our offices find to give back. Initiatives vary from branch to branch to better serve the individual communities they are located in.