Collections Representative Position Available In Jackson, Missouri

Collections Representative Masters Transportation – 3.0 Kansas City, MO Job Details Full-time $18 – $20 an hour 10 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Life insurance Qualifications Customer service High school diploma or GED Organizational skills Computer skills Associate’s degree Communication skills Entry level Full Job Description Why Work Here? Great culture, pay, benefits, and investment in your training and development. With Master’s Transportation, you can be part of a fast-growing, innovative company. Our new company headquarters located on 40 acres in Kansas City, MO, features a state-of-the-art, climate-controlled facility. The Master’s leadership team values our people and supports their growth and positive employee experience. For people looking to contribute, build on their skills, and work together for shared success, it’s an exciting time to join the company!

Benefits:

Generous Paid Leave and 12 Paid Holidays. Competitive health insurance, dental, vision, company-paid life insurance, and short/long- term disability benefits. 401(k) with company match. Flexible Spending and Health Savings Accounts. Discounts for travel, entertainment and more. Investment in

Employee Development Position Type:

Full Time Work Schedule:

M-F 8:00 AM – 5:00

PM Work Location:

Headquarters, Kansas City, MO Job Summary:

The Collections Representative will contact customers regarding past due accounts, gather and document information related to past due payments, and resolve customer disputes. This position requires excellent communication and organizational skills, as well as the ability to work independently and effectively manage a large portfolio of delinquent accounts.

Essential Functions:

Provides customer service regarding collection issues, processes customer refunds, processes and reviews account adjustments, and resolves client discrepancies and short payments Monitors and maintains assigned accounts through customer calls, account adjustments, small balance write off, customer reconciliations, and processing credit memos Accountable for reducing delinquency for assigned accounts Follows-up delinquent accounts, updates and maintains accurate financial records, including accounting, receivable, and credit records

Competencies:

Organization Skills Professional verbal and written communication skills Interpersonal Skills Strong customer service skills Computer Skills Problem Solving & multi tasking

Supervisory Responsibilities:

No Work Environment:

Office Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Required Education/Experience/Certifications:

High school diploma/GED required.

Preferred Education/Experience/Certifications :

Associates degree Travel Requirements None Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. AAP/EEO Statement Master’s Transportation is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Master’s Transportation is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.