Billing Support Coordinator Position Available In Madison, Mississippi

Billing Support Coordinator 2.6 2.6 out of 5 stars Ridgeland, MS 39157 Your Role As a Billing Support Coordinator, you’ll play an essential part in making healthcare more transparent and accessible. From patient calls to insurance claims, you’ll be a resource, advocate, and problem-solver, helping individuals understand and resolve their billing questions with clarity and compassion. Your attention to detail, strong communication skills, and commitment to teamwork will drive the success of our revenue cycle operations. What You’ll Do Handle inbound and outbound patient calls regarding medical billing inquiries Assist patients, employers, insurance providers and team members with understanding bills and resolving billing issues. Generates revenue by collecting payments and monitoring and pursuing delinquent accounts by establishing payment arrangements with patients. Track and resolve billing discrepancies/disputes and escalate complex cases when necessary. Deliver empathetic, efficient, and high-quality customer service. Responsible for the accurate and timely follow-up of unpaid claims. Working knowledge of various payer classes to include but not limited to billing requirements and timely filing limits. Meet and/or exceed collection targets and minimize write-offs. Meet and/or exceed established targets (productivity and quality) established by the Revenue Cycle Director. Initiate and follow-up on appeals recognizing the payer defined aging criteria. Work closely with front-desk staff to answer insurance related questions and inquiries to help decrease denials. Prepares/audit employer invoices Exercise good judgement in escalating identified denial trends or root cause of denials to mitigate future denials. What We’re Looking For Superior verbal and written communication skills along with the ability to negotiate effectively Understands the scope of general patient access functions and workflow Strong attention to detail, goal oriented, and has the ability to prioritize and manage multiple responsibilities Must be a team player Ability to prioritize, work independently, and maintain a professional/friendly demeanor Minimum Qualifications High School Diploma 2-3 years of experience working in a healthcare billing or health insurance customer service work environment Knowledge of

CPT/ICD-10

Coding Proficiency with healthcare EMR software and MS Office including

Excel Position Type:

Full-time Hourly Hours of Work

• General hours are Monday through Friday, 8:00
• 5:00 Work Environment
• This position operates in a professional office environment and requires use of standard office equipment.

Work is primarily sedentary in nature. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position. Duties, activities, and responsibilities may change at any time with or without notice. EEO Statement TrustCare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.