Billing Specialist/Administrative Assistant Position Available In New Hanover, North Carolina

Billing Specialist/Administrative Assistant Stillpoint Counseling and Wellness Wilmington, NC Job Details Part-time $15 – $21 an hour 1 day ago Benefits 401(k) Paid time off Qualifications Medical collection EHR systems Customer service Mid-level Medical terminology 2 years Time management Full Job Description Billing Specialist and Administrative Assistant Description and Duties The administrative assistant is a part-time role in a busy group private practice for mental health. Administrative assistants are asked to be team players who provide exceptional customer service, efficiently implement the workflows of the position, and perform the duties that follow. Specific Duties Learn and optimally utilize office EHR Verification of client benefits and accurately record in chart Submit and monitor the process of all insurance claims Respond to and resolve any rejected or denied claims Monitor outstanding client balances, communicate with clients, and obtain payment Follow protocol for billing collections ensuring adequate communication, attempt to resolve, and action for collections Assist in the insurance credentialing and enrollment process for new and existing clinicians Shared Administrative Responsibilities Provides high-level administrative support to Stillpoint Counseling and Wellness. Remains current on all of Stillpoint Counseling and Wellness procedures and policies and ensures that the office is up to date and in compliance. Functions as a valued team player in providing professional customer service to all contacts, internal and external. Assures that all contacts are treated with courtesy and respect. Handles confidential and non-routine information applying extreme confidentiality and sensitivity in the dissemination of this information. Complies with HIPAA requirements within all duties and interactions. Handles money taken in payment of services, processes accurate records pertaining to receipts. Performs complex administrative duties Ensures adequate coverage of the reception desk during scheduled shift. Answers telephone inquiries, giving information to callers or routing calls appropriately when scheduled. Greets and assists all visitors. Performs data entry as needed. Performs other job duties as assigned This position is right for you if are: Aligned with

STILLPOINT

mission, vision, and values. Energized by helping others in a team and contributing to the growth of

STILLPOINT.

Social justice oriented and practice anti-racism work. Creative, engaged in doing good work, and excited by furthering our mission to enhance wellness through our services Someone who has good customer service skills. Someone who can fix problems independently. Someone who has a knack fixing client issues and creating client satisfaction. Someone who’s organized. Able to take direct and constructive feedback and run with it. Someone who has excellent organizational and time management skills Desired (but not required) Qualifications 2 years experience in medical billing and collections Proficient in the use of EMR and EHR systems Knowledge of medical terminology, records, and coding Experience with Simple Practice Experience with

Google Workspace Job Type:

Part-time Pay:

$15.00 – $21.00 per hour Expected hours: 20 – 30 per week

Benefits:

401(k) Paid time off

Schedule:

Monday to

Friday Work Location:

In person