Front Desk/Billing Specialist Position Available In Wake, North Carolina
Tallo's Job Summary: Join our team as a Front Desk/Billing Specialist at Confidential in Morrisville, NC. The role involves greeting guests, managing check-in/check-out, handling inquiries, and maintaining an organized front desk. Strong organizational skills, attention to detail, and 2+ years of experience are required. The position offers $15.00 - $20.00 per hour with benefits and 35-40 hours per week.
Job Description
Front Desk/Billing Specialist Confidential 201 Kitty Hawk Drive, Morrisville, NC 27560 Overview We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our patients, providing exceptional customer service and ensuring a smooth check-in and check-out experience. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Must have 2 or more years of experience. Responsibilities Greet guests upon arrival with a warm and welcoming demeanor. Manage the check-in and check-out processes efficiently, ensuring accuracy in guest information. Handle guest inquiries, requests, and complaints in a professional manner. Maintain an organized front desk area, including filing necessary documents and managing office supplies. Operate phone systems to answer calls promptly and direct them to appropriate departments. Assist with administrative tasks such as proofreading documents and maintaining records. Utilize EMR for basic financial transactions related to guest services as needed. Collaborate with other departments to ensure guest satisfaction and address any issues that may arise. Skills Strong organizational skills with the ability to manage time effectively. Proficiency in clerical duties, including filing and document management. Experience with office equipment and phone systems is essential. Bilingual abilities are a plus, enhancing communication with diverse guests. Attention to detail for proofreading documents accurately is required. Ability to work well under pressure while maintaining a positive attitude. Join our team as a Front Desk Agent where your skills will be valued, and your contributions will make a difference in providing an outstanding experience for our guests!
Job Types:
Full-time, Temp-to-hire Pay:
$15.00 – $20.00 per hour Expected hours: 35 – 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance
Schedule:
8 hour shift Ability to
Commute:
Morrisville, NC 27560 (Required) Ability to
Relocate:
Morrisville, NC 27560: Relocate before starting work (Required)
Work Location:
In person
