Administrative Assistant/Billing Position Available In Kings, New York

Administrative Assistant/Billing Chase Office Supply Brooklyn, NY Job Details Full-time $18 – $23 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Life insurance Qualifications Microsoft Word Accounts receivable Accounts receivable experience (6-10 years) Google Docs Microsoft Excel Billing software Microsoft Outlook Accounts payable Accounts receivable experience (3-5 years) Accounts payable experience (6-10 years) Expense management Computer literacy Accounts payable experience (3-5 years) Accounts payable experience (11-15 years) Accounting software Warehouse management system Bookkeeping experience (6-10 years) Microsoft Office High school diploma or GED Accounting Organizational skills Payroll Warehouse experience Computer skills Bookkeeping experience (3-5 years) Accounts receivable experience (11-15 years) 1 year Warehouse experience (1-2 years) Bookkeeping experience (11-15 years) Bookkeeping Entry level Full Job Description Administrative Assistant(Billing) Mission To provide white glove service through design, delivery, and installation with efficiency and accuracy to ensure customer satisfaction. Vision To be an industry leading furniture dealer that offers creative solutions to those we service while exemplifying excellence, care and resilience. Who we are Chase Office Furniture has been in business for over 50 years. We are located in the historic Brooklyn Navy Yard, next to Williamsburg and Dumbo in Brooklyn, NY. We are 100% local and sell, deliver, and install exclusively in NYC. Our team of office furniture experts will help you enhance your learning and work environment with a hassle-free experience from shopping through delivery and setup.

Job Summary:

Managing Inbound and Outbound Requests/Calls:

Using excellent customer service to answer inbound calls from potential clients and respond according to the request. Utilizing knowledge of the products to instruct/direct the client on potential next steps. Answering any questions the clients may have and following up on inquiries in order of importance. Making outbound calls to follow up with the client when additional information is needed in order to process the order.

Performing office management duties:

Ensuring the front office runs smoothly by maintaining phone lines and taking order requests. Providing support to the sales team by owning the intake process for new orders that come or existing clients that need additional guidance.

Providing System Support:

Leveraging knowledge of different systems the company uses in order to advise team members when needed. Acting as a system administrator when issues arise by communicating with the appropriate parties to reach a resolution. Learning new systems, how they operate, and who to contact when the team runs into issues. Pulling weekly, bi-weekly, or monthly reports which help leadership track the shipping and receiving of orders. Updating internal receiving and shipping calendars based on information from the warehouse team.

Relationship Building:

Ensuring customer satisfaction through check in calls and status updates in a timely manner. Additionally, assisting team members(sales and warehouse) to process orders. Working with the sales representative to ensure the customer has everything they need to process the order smoothly and efficiently. Communicating with the warehouse staff as well as the sales team to coordinate delivery dates/times, confirm PO’s when needed, and convey updates to the customer when needed. Inputting customer orders into the internal system electronically as they are received.

Providing Billing Support :

Partner directly with the Finance Manager to assist with duties such as invoice processing, recordkeeping, answering billing inquiries as needed, and maintaining financial records and documents. Processing invoices once it has been prepared and verified for issuance to customers accordingly. Responding to customer inquiries regarding billing in a timely manner, following up on any financial discrepancies, and effectively communicating their payment status when needed. Working alongside the finance manager to ensure financial recordkeeping is accurate, organized, and contains all supporting documents/receipts. Required Skills/Experience At least 1-2 years of experience in a warehouse environment working in a support role. Ability to use critical thinking skills and effectively communicate with other depts and customers. Knowledge of basic accounting principles and computer literacy. Proven experience with Microsoft Office Suite and intermediate proficiency in excel. Strong attention to detail and organizational skills while providing financial and administrative support. Preferred Skills • Khameleon and other warehouse management systems experience is a plus. At Chase Office, we stand behind the principle of providing equal employment and advancement opportunities to all applicants and employees. It is our goal to consider diverse talent of various backgrounds and to encourage an inclusive environment. As an equal opportunity employer, we value individuality and authenticity. Chase Office Supplies LTD is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Employment decisions will be based on merit, qualifications and abilities. Chase Office Supplies LTD’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. This position offers a competitive salary range of $30,000 – $60,000 annually(excluding bonuses and commission), depending on the candidate’s experience and qualifications.

Job Type:

Full-time Pay:

$18.00 – $23.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift

Work Location:

In person