Billing & Admin Support Specialist (Notary) Position Available In Monroe, New York

Billing & Admin Support Specialist (Notary) Bounce AI, Inc. – 3.0 Rochester, NY Job Details Full-time $20 – $24 an hour 1 day ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Opportunities for advancement Referral program Retirement plan Paid sick time Qualifications Microsoft Excel Customer support experience (3-5 years) Customer support experience (1-2 years) Slack Mid-level Microsoft Office High school diploma or GED Attention to detail Organizational skills Customer support Certified Notary Public AI 2 years Communication skills Administrative tasks Time management Customer support experience (6-10 years) Full Job Description Bounce AI, Inc. is a fintech startup that is transforming debt management for consumers and creditors through innovative technology. Our mission is to create user-friendly experiences that foster financial resilience, utilizing AI and automation to drive positive outcomes for all stakeholders. Summary We are looking for a motivated and detail-oriented Billing and Admin Support Specialist to join our growing team in Rochester, NY. This position will report to the Director of Collections and will work with our Compliance team and other team members as needed in order to complete a variety of billing, administrative, data and collection support duties. This position is essential to our mission of providing exceptional service to our clients while supporting the growth of our innovative fintech solutions. Main Responsibilities Manage and distribute incoming documents from FedEx, UPS, and USPS Notarize affidavits for legal and litigation accounts Perform admin tasks: filing, photocopying, scanning, data and billing support Process and route electronic notices to appropriate leaders and departments Generate and process data files while ensuring accurate payment processing Prepare and file required legal forms and handle important document shipments Complete additional office and administrative projects as needed Assist in the preparation of financial reports as needed Additional office support: manage & organize supplies/ inventory, track deliveries Requirements 2+ years of experience in a support role in: billing, collections, finance or fintech Active New York Notary Public High school diploma or higher (education in business, finance, admin or accounting a plus) Strong troubleshooting, multitasking, and problem-solving abilities Experience with collaboration tools like Slack and eClosing platforms (such as Notarize and DocuSign) Excellent communication, organizational skills, time management, and attention to detail for effective collaboration with team members Team-oriented, proactive, and eager to investigate and resolve issues Adaptable to change, comfortable with uncertainty, and capable of working independently Strong interpersonal and communication skills, both verbal and written Proficient in standard office software (Microsoft Office Suite, Excel, and Mac applications Benefits Competitive Medical, Dental and Vision benefits to fit your specific needs 401k with contribution matching up to 5% 12 days of accrued PTO + Paid sick time 10 paid holidays Company paid monthly lunches and fun quarterly team events Bounce AI, Inc is an equal opportunity employer that is dedicated to diversity and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are ready to make an impact in the fintech industry and contribute to the success of Bounce AI, we invite you to apply today!

Job Type:

Full-time Pay:

$20.00 – $24.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Opportunities for advancement Paid time off Parental leave Referral program Retirement plan Vision insurance

Schedule:

8 hour shift Monday to Friday No nights

License/Certification:

Certified Notary Public NY (Required) Ability to

Commute:

Rochester, NY 14623 (Required)

Work Location:

In person