Collections Representative Position Available In Providence, Rhode Island
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Job Description
Salary Not Available
Position range in Rhode Island $43k – $64k Per Year Collections Representative
(Not Available)
Occupation:
Bill and Account Collectors
Location:
Johnston, RI – 02919
Positions available: 1
Job #: 25-11940
Source:
Veterans Sourcing Group LLC
Posted:
6/3/2025
Web Site:
veteranssourcinggroup.com
Job Type:
Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. . Job Requirements and Properties Help for Job Requirements and Properties. .
Work Onsite
Full Time Schedule
Full Time
Job Description Help for Job Description. . Job Description Help for Job Description. .
Job Title:
Collection Recovery Specialist
Location:
Johnston, RI
Work Schedule:
Monday-Thursday:
8:00 AM-5:00 PM;
Friday:
8:00 AM-4:45 PM
Pay Rate-$22/hr W2
Duration- 6 months Job Description (7 Key Points): 1.
Customer Support & Collections:
Engage with customers via inbound/outbound calls to resolve delinquent accounts, negotiate payment arrangements, and provide financial assistance options with empathy and professionalism.
2.
Policy & Compliance Adherence:
Ensure strict compliance with internal policies and external regulations, including local, state, and federal laws, and Fair Debt Collection Practices.
3.
System Accuracy & Reporting:
Maintain accurate documentation in the system of record and follow established procedures to ensure high-quality operational reporting.
4.
Performance & Metrics:
Meet department performance standards, including call quality scores, negotiation success rates, and schedule adherence in a fast-paced, goal-driven environment.
5.
Training & Development:
Participate in extensive, hands-on training utilizing advanced AI tools and receive ongoing support and coaching from peers and leadership to foster career growth.
6.
Skill Requirements:
Demonstrate strong communication, negotiation, decision-making, and data entry skills, along with adaptability, organizational discipline, and math aptitude.
7.
Educational Background:
High School Diploma required; Associate’s degree preferred. Prior experience in collections, customer service, or financial services is advantageous. Employer Research Help for Employer Information. .
