Billing Specialist Position Available In Charleston, South Carolina

Billing Specialist Alternative Staffing Inc. – 3.2 North Charleston, SC Job Details Temporary | Full-time | Contract $18 – $20 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Microsoft Excel Management Account analysis Customer service Mid-level High school diploma or GED Math Computer skills 1 year Business Associate’s degree Environmental management systems Communication skills Banking Full Job Description Billing Specialist /

Billing Adjustment Analyst Essential Functions:

Responsible for all outside agency rates and the ability to calculate their bills based on rates set by these agencies. Ability to retain a working knowledge of rates and the math skills to manually calculate bills. Audit listings of account meter readings to validate and ensure accurate billing. Mathematical ability to calculate consumption conversions based on different units of measure and to calculate split rate bills when rate changes occur. Create, modify and resolve account work orders relevant to account billing. Manage account actions associated with closing accounts to include final billing. Move (transfer) account balances and payments between accounts. Prepare bill statements for electronic viewing. Analyze reports associated with meter installations, meter readings and meter removals. Prepare data worksheets in Excel to provide account analysis for management and customers. Analyze and input all corrections and/or adjustments on accounts as applicable. Prepare accounts for refund requests. Create and print duplicate bills including current and past statements. Balance financial totals from daily reports to the customer service database. Prepare routine billing statements and reports. Provide training on billing functions for new hires in the Billing Department and other departments as directed by the Assistant Billing Manager or Manager. Instrumental in designing and testing new billing software when needed. Participate in the implementation and integration of new meter technology software as it relates to the billing function. Provide daily interaction with internal and external customers by phone, in person and/or in writing to provide direct customer service. Responsible for compiling and inputting accurate records of customer transactions. Provide accurate, effective, and professional communication of policies, rates, fees, procedures, and other customer requested information both verbally and in writing. Investigate incorrect billings due to charges or credits on customers’ accounts and prepare written instructions for correction. Accountable for providing and mailing bill registers to different sewer districts. Regular attendance is required. Job performance must conform to all policies and procedures. Specific knowledge of Environmental Management System Policy and Procedures. Performs other related duties as assigned. Education and/or Experience Associate’s degree in business or related field and one (1) year experience in customer service/ billing or four (4) years’ experience in customer service/billing, banking, accounting, or bookkeeping. High school diploma or a GED required. Must be able to demonstrate knowledge of analytical, communication and problem solving skills. Possess advanced mathematical skills. Must be able to work under time constraints with minimum supervision. Must demonstrate a working knowledge of written and verbal communication skills and personal computer and related software applications. Prior work record indicating dependability and conscientiousness. Physical Requirements, Activities, and Working Conditions Sedentary work exerting up to 20 pounds of force occasionally and /or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Objects greater than 50 lbs require a two-person operation. Ability to effectively use personal computers with printer; typewriter; telephone; calculator; copy machine; fax machine; two way radio; microfiche with reader and printer; and assigned software. Ability to express or exchange ideas by means of written and oral communications with internal and external customers and staff. Ability to identify, reach and handle documents as required to perform the essential job functions and to maintain an accurate record keeping system. Ability to perform tasks during extended periods while seated or standing.

Job Types:

Full-time, Contract, Temporary Pay:

$18.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday No weekends Ability to

Commute:

North Charleston, SC 29406 (Required) Ability to

Relocate:

North Charleston, SC 29406: Relocate before starting work (Required)

Work Location:

In person