CROSS COVERAGE REPRESENTATIVE, MEDICAL BILLING Position Available In Blount, Tennessee
Tallo's Job Summary: The Cross Coverage Representative in Medical Billing at TeamHealth in Louisville, TN is responsible for supporting billing operations, handling patient accounts, overprovisions, and accounts receivable. Key duties include managing ETM worklists, resolving denials, researching carrier issues, and processing credit balances. Qualifications include a high school diploma, 2 years of billing experience, and strong communication and organizational skills. This full-time role offers benefits, career growth opportunities, and generous PTO.
Job Description
CROSS COVERAGE REPRESENTATIVE, MEDICAL BILLING
TeamHealth Louisville, TN (Onsite) Full-Time Job Details TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. Newsweek Magazine recognizes TeamHealth ‘as one of the greatest workplaces for diversity and one of the greatest workplaces for women; 2024-2025’. Becker’s Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the country from our Clinicians to Corporate Employees. Join us! What we
Offer:
Career Growth Opportunities
A Culture anchored in a strong sense of belonging
Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
401k (Discretionary match)
Generous PTO
8 Paid Holidays
Equipment Provided for Remote Roles
JOB DESCRIPTION OVERVIEW
The Cross Coverage Representative is responsible for providing support to the Trainer in aspects of medical billing operations including: Patient Accounts, Overprovision and Accounts Receivable.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Processes enterprise task manager (ETM) worklist in No Activity, Denials Resolution and Appeals
Reviews rejections to identify trends and carrier issues require reporting to management
Researches carrier issues to determine appropriate action
Notifies Manager of any unusual circumstances regarding Overprovisions, Patient Accounts and Accounts Receivable
Processes credit balances for insurances and guarantors as mandated by internal and financial services policies
Handles correspondence related to credit balances as well as telephone inquiries
Posts all group lockbox receipts and all rejections listed on payment remits in IDX as assigned
Maintains daily log of all posted batches via manual and/or generated ERA
Performs required action to assigned reports (Exceeds Transaction Limit, IMBS, Charge Corrections)
Assists with training new hires, transfer employees and rehires
Assists trainer with implementation of system upgrades
Assists trainer with new hire orientation
Provides support with templates, system issues, or password resets
Performs other duties and assignments as requested
QUALIFICATIONS / EXPERIENCE
High school diploma or equivalent required
At least 2 years of medical billing experience required
Excellent oral and writtenmunication skills
Excellent presentation skills in classroom setting
Proficient in Microsoft Office
Excellent follow-up skills, attention to details,anizational skills, & problem solving
Ability to work independently and self-motivated Employee Type
Full-Time
Location
Louisville, TN (Onsite)
Job Type
Insurance
Experience
Not Specified
Date Posted
05/02/2025
