Collections Specialist Position Available In Hamilton, Tennessee

Description We are looking for a motivated Collections Specialist to join our team in Chattanooga, Tennessee. In this Contract-to-Permanent role, you will manage accounts receivable collections while supporting billing and sales tax processes as needed. This position requires a proactive individual who is comfortable navigating payment portals and handling manual processes with precision.

Responsibilities:

• Manage business-to-business collections for accounts receivable, ensuring timely payments from clients.
• Navigate and utilize payment portals to access and process invoices.
• Assist with billing operations, ensuring accurate identification of taxable and non-taxable items.
• Provide support in sales tax filings and compliance, including automating processes wherever possible.
• Collaborate with internal teams to track and resolve paperwork discrepancies, including manual documentation.
• Escalate unresolved payment or billing issues to appropriate parties for resolution.
• Maintain detailed and accurate records of collections and billing activities using accounting software.
• Offer recommendations to improve processes and adapt to new software systems as needed.
• Build strong relationships with clients to encourage timely payment while addressing disputes diplomatically. Requirements
• Proven experience in accounts receivable collections, ideally in a business-to-business environment.
• Familiarity with payment portals, for example Ariba, Coupa, Tungsten, etc.
• Strong understanding of billing processes and sales tax regulations.
• Proficiency in accounting software systems, with the ability to learn and adapt to new platforms.
• Exceptional organizational skills and attention to detail, especially when managing manual processes.
• Ability to escalate and resolve complex payment or billing issues effectively.
• Proficient in Microsoft Excel for tracking and reporting purposes.
• Knowledge of accounting systems is a plus.
• All candidates must undergo drug and background screening for consideration Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .