Collections Representative Position Available In Knox, Tennessee

Collections Representative America’s Car-Mart – 3.9 Knoxville, TN Job Details Full-time $17.50 an hour 1 day ago Benefits Stock options Employee stock purchase plan Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer service 11+ years Mid-level Communication skills Full Job Description America’s Car-Mart Inc dba Smart Auto and Bright Motors is looking for an experienced account manager for our payment center. The ideal candidate will have excellent customer service skills, ability to negotiate and work with customers on consumer auto loans, and collections experience with a large consumer company. Smart Auto has been in business for over 17 years and was recently acquired by America’s Car-Mart, Inc—the nation’s largest buy-here-pay-here company in America. An account manager is responsible for a $4 million to $6 million book of business and the primary responsibility is to work with consumers on payments of their auto loan. At Smart Auto, we strive to keep the customer on the road. The account manager will work with the consumer to take payments, make payment arrangements, gather documents for due date changes, and work with the in-house service department for arrangements on repairs. Our account managers communicate with the consumers via phone, email, and text. The idea candidate must have good communication and follow-up skills along with excellent customer service ability. We offer a five-day work week and closed on Sunday. Hours for this position are Monday off, Tuesday to Friday 9AM to 6PM and Saturday 9AM to 5PM. Hours for this position are Monday off, Tuesday to Friday 9AM to 6PM and Saturday 9AM to 5PM. We offer excellent benefits, 401(k), stock options, and short term and long term disability. Our current payment center employees have been with the company on average of 12 years. We have very little turn over and we are seeking an account manager due to growth. We are conveniently located at Gallaher View and Kingston Pike in West Knoxville. Please note this is an in-office position. We are not hiring for a remote position. We are looking to hire an account manager within the next three weeks. Apply today!

Benefits:

Medical Plan Dental Plan Vision Plan Life Insurance Plan 401(K) with employer match Stock Purchase Plan Paid Time Off America’s Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are ready to embark on a rewarding career with a company that values its employees, apply now! Join America’s Car-Mart and be a part of our success story. Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable #LOT1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.