Credit and Collections Supervisor Position Available In Capitol Planning Region, Connecticut

WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. I. Job Summary Supervises day to day activities of the credit and collections area including credit, billing, and collection efforts. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by location. Maintain responsibility for the daily accounts receivable credit, billing, and collection process in accordance with Waste Management policies and procedures. Monitor payment requirements on high dollar accounts. Review credit requests and pull credit reports for high dollar customers. Approve or decline credit requests in accordance with Waste Management policies and procedures. Oversee collections staff to ensure outstanding accounts are called and collection files maintained. Maintain basic understanding of applicable federal, state and local credit regulations affecting credit and collection procedures. Handle escalated customer complaints that are credit related. Complete month-end credit reports in accordance with accounting policies and procedures. Hire, train, supervise and develop staff, including coaching, counseling and discipline. Review, rate and evaluate credit/collections staffs performance on an annual basis in accordance with PDS guidelines as provided by the people department. Direct or prepare financial reports in accordance with Waste Management requirements to ensure meeting various deadlines and due dates. III. Supervisory Responsibilities This job has supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A.

Education and Experience Education:

High School Diploma or GED (accredited).

Experience:

4 years of relevant work experience (in addition to education requirement). B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required Accounting/bookkeeping, credit and collections, customer service and supervisory skills may be required. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: hybrid office setting in Windsor, CT. The expected base pay range for this hybrid position is $65,000-$72,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.