Front Desk Assistant Position Available In Hillsborough, Florida
Tallo's Job Summary: The Front Desk Assistant role involves providing excellent customer service through telephone and email communication, accurately scheduling, and invoicing cases. Qualifications include a high school diploma, associate degree or relevant work experience, and moderate to strong knowledge of dental/dental laboratory terminology. Strong computer, communication, and teamwork skills are essential for this position. Hiring for this role is currently underway.
Company:
Affordable Care
Salary:
—
Job Description
- Overview
-
JOB PURPOSE
- Provide excellent customer service communication via telephone and email. Accurately schedule and invoice cases.
- Responsibilities
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ESSENTIAL FUNCTIONS
- Answer telephones in a professional manner, provide requested service or direct the call to appropriate personnel in a timely and efficient manner.
- Accurately enter cases into laboratory management software system closely following the doctors work order instructions.
- Schedule cases according to department production capacity and ensure production schedule meets customers requested return date.
- Accurately invoice cases upon completion verifying the customer is being charged the correct amount.
- Qualifications
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Educational Requirements:
- High School diploma or equivalent
- Associate degree or prior data entry or customer service work experience preferred
- Moderate to strong knowledge of dental/dental laboratory terminology
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GENERAL KNOWLEDGE, SKILLS & ABILITIES
- Medium level computer skills including logging on to systems, ability to communicate by email, compose word documents, enter database information, download forms, and preserve/backup important data.
- Strong verbal and written communication skills.
- Comfortable working in a team environment.
- Ability to work in a fast-paced environment while paying a strong attention to detail.
- Adheres to all company policies, procedures, OSHA protocols and FDA requirements.
- Works collaboratively in a team environment and takes direction from Managers. Sorry the Share function is not working properly at this moment. Please refresh the page or try again later.
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- Job ID
- _2025-29477_
- Category
- _Other_
