Enrollment Specialist I Position Available In Baldwin, Alabama

Enrollment Specialist

I 3.4 3.4

out of 5 stars 21982 University Lane, Orange Beach, AL 36561

Columbia Southern University Job Description Job Title:

Enrollment Specialist I Department:

Student Accounts Reports to:

Supervisor FLSA:

Non-Exempt Hours:

Monday

• Thursday:

  8:00 AM to 5:00 PM (Onsite) Friday 8:00 AM

• 3:00 PM (Remote) (extended hours when requested)

Location:

Orange Beach, AL Job Summary The Enrollment Specialist is responsible for processing pending and received enrollments. Essential Job Tasks Additional duties may be assigned. Research and communicate via phone/e-mail to student the necessary information regarding pending enrollment; provides departmental back-up to enrollment processors. Processes daily received and pending enrollments, updates accounts as required. Researches and processes customer information relative to student accounts in a timely manner. Provide proper documentation, contact notes and follow-up needs within the student file. Consistent availability for phone rotation and chat to provide excellent internal and external customer service. Promotes, maintains and enhances workplace culture within Business Affairs department and the university. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge, Skills, & Abilities Knowledge English Language

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Academic Processes
• Knowledge of university guidelines, course descriptions, and academic terminology Clerical
• Knowledge of office administrative procedures including word processing, managing files and records, typing, and other office procedures Computer
• Knowledge of basic computer processes including word processing, web browsing, and Microsoft Office including Basic Microsoft Excel Mathematics
• Knowledge of basic mathematics Skills Critical Thinking
• Uses logic and reasoning to look at different types of information in order to make conclusions and work through problems Reading Comprehension
• Understanding written sentences and paragraphs in work related documents Research
• Locates key facts and information in order to learn more about different types of information Interpersonal Skills
• Communicates and interacts with people effectively while being aware of social perceptions Time Management
• Manages one’s own time to accomplish assigned tasks Attention to Detail
• Thoroughness and accuracy when accomplishing a task ensuring all aspects are reviewed Abilities Written Comprehension
• The ability to read and understand information and ideas presented in writing Written Expression
• The ability to communicate information and ideas in writing so others will understand Oral Comprehension
• The ability to listen to and understand information and ideas presented through spoken words and sentences Oral Expression
• The ability to communicate information and ideas in speaking so others will understand Selective Attention (Vigilance)
• The ability to concentrate on a task over a period of time without being distracted Education & Experience High school diploma or the equivalent.

Equipment Used Office equipment including computers, telephones, printers, . Software used includes Microsoft Word, Excel, Outlook, Blackboard, and internal database software. Reliable and secure internet is required for this position. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. This position is primarily onsite, with the flexibility to work remotely as needed. Employees working remotely should have an established office space with secure and reliable internet access. Onsite office spaces are equipped with fluorescent lighting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Supervisory Responsibilities There are no supervisory responsibilities for this position.