Referral Specialist Position Available In Hillsborough, Florida

Referral Specialist Tampa Family Health Centers – 2.3

Tampa, FL Job Details Estimated:

$31.9K – $38.3K a year 1 day ago Qualifications Mid-level High school diploma or GED Organizational skills Communication skills Nursing Full Job Description Are you ready to embark on a career journey that’s more than just a job? At Tampa Family Health Centers (TFHC), we’re redefining healthcare, and looking for a Referral Specialist to be part of our dynamic team. We’re not just a healthcare organization; we’re a community that thrives on innovation, compassion, and positive change. Position Summary In accordance with the Center’s policies and procedures, the referral Specialist functions under the direction of the referral Coordinator. This position is responsible for the planning implementation and follow-up of patient referrals generated by the primary care physician. Essential Duties & Functions Develops a comprehensive reference file of patient referral sources; serves as a resource person to other staff regarding the referral process Utilize physician orders and medical assistant or nursing skills to prioritize patient referral needs Schedule referral appointments timely Follows assigned rotation schedule to specific centers to process referrals; responsible for managing referrals at rotation sites to prevent back-log Initiates and assists in health education for patient and family All routine referrals to be initiated within 10 working days; ASAP referrals initiated within 3 working days; urgent referrals to be initiated within 24 hours; mail appropriate copy of referral to third party payer Thoroughly and accurately document referral efforts and outcomes; track referrals to ensure follow-up compliance Keep accurate, complete, and current referral logs Collaborates with Case Managers and managed care providers to determine patient eligibility Identifies referrals to be schedule by other staff in accordance with the referral degree of difficulty Order referral forms from respective sources, as assigned Effectively utilize EHR to assist in the comprehensive scheduling and follow-up of referrals Alert appropriate care team members to challenges with referral funding Communication of referral status to physician, as appropriate Keep current in changes in managed care policies as related to the processing of referrals Collaborate with Medical Social Worker to identify and address financial assistance needs of patients to access specialty care Support the Mission, Vision and Values of Tampa Family Health Centers Performs clerical duties for Referral Service department including: Responds to calls in a timely manner Assists clinical team with urgent referrals as needed Assist internal and external customers with All referral needs Interact with clinicals staff Other duties as assigned Required Education, Certifications, Licenses, & Training (minimum requirements) High School graduate or equivalent Required Years of Experience (minimum requirements) Minimum (1) years’ referral experience Prefer experience with Microsoft applications Prefer previous medical front desk (verification/eligibility) Required Knowledge, Skills, and/or Abilities Strong communication skills, both oral and written Detailed -Oriented Ability to multi-task in a fast-paced environment Strong organization and prioritization skills Great work ethic Ability to strive in a fast-paced environment