Remote Inbound/Outbound Lead Nurture Specialist Position Available In Hillsborough, Florida
Tallo's Job Summary: The Remote Inbound/Outbound Lead Nurture Specialist role entails supporting enrollment activities for full-time virtual schools. Responsibilities include educating families on online programs, meeting registration goals, and managing inbound/outbound calls and inquiries. This 4-month contract (with potential extension) requires consultative sales experience, flexible hours, and commitment to overtime during peak seasons.
Job Description
Inbound/Outbound Lead Nurture Specialist Hours :
Mon-Sun from 9 AM-10 PM EST (40 hr 5 day work week, must be flexible within these hours)
Contract :
4-month contract (potential to extend until December) Will support enrollment activities by contacting prospective students and families interested in our full-time virtual schools.
Key Responsibilities:
Educate and support families about our online program using a consultative approach. Strive to meet registration goals and contribute to business growth. Handle objections and concerns professionally. Manage inbound and outbound calls and chat inquiries. Register families using our education management system. Understand state enrollment requirements to determine eligibility. Maintain accurate records in Salesforce and the Education Management System. Ensure student records comply with regulatory requirements. Additional Skills & Qualifications Demonstrated consultative sales experience and high-volume call metrics required Commitment to a schedule within the hours from 8 am to 10 pm EST Monday-Friday. Commitment to working overtime during peak season, July-September. Prior outbound customer service experience preferred.
