Family Support Specialist – Eligibility (North) Position Available In Miami-Dade, Florida

Family Support Specialist – Eligibility (North) Early Learning Coalition of Miami-Dade/Monroe – 3.0 Miami Lakes, FL Job Details Full-time $19.23 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Flexible schedule Life insurance Retirement plan Qualifications Bilingual Spanish Customer service Microsoft Office High school diploma or GED Organizational skills Computer skills 1 year Communication skills Entry level Full Job Description Job description

Job Summary:

The Family Support Specialist serves in a support capacity and may independently handle a variety of situations involving interactions with providers and parents. This position reports to the Early Learning Supervisor.

Essential Duties and Responsibilities:

Serves as the provider/parent contact for all Coalition related issues Receives and maintains record of all correspondences from providers/parents in assigned area Reviews provider contracts Signs as the Process Agent on VPK contracts Prepares provider contracts for final approval Updates and maintains provider/parent information in system of record Maintains provider contract status in the provider portal Answers compliance questions from providers/parents Notifies providers/parents of expiring documentation Interviews parents and determines eligibility for child care services Maintains and updates case file notes Assists parents in selecting quality child care settings Generates child care referrals Performs related duties as required

Skills and Abilities:

Accountability Excellent interpersonal skills Excellent communication skills, both written and oral Excellent organizational skills

Computer Equipment and Software Requirements:

Microsoft Office Suite Enhanced Field System (EFS)

Experience and Training:

High School Diploma or Equivalent Minimum of one year of administrative or customer service experience Knowledge of principles and practices of organization, planning, records management and research Training, education and/or experience may be substituted for certain minimum qualifications

Job Type:

Full-time Pay:

$19.23 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person