Access Specialist Position Available In Okaloosa, Florida
Tallo's Job Summary: The Access Specialist position at Bridgeway Center, Inc. (BCI) is a full-time role that involves providing reception and administrative duties, interacting with clients, scheduling appointments, and maintaining client confidentiality. Applicants should have excellent customer service skills, be outgoing, and able to multi-task. BCI offers competitive salary and benefits, including paid holidays, PTO, retirement plan, and health insurance. Join BCI's dynamic team and make a positive impact on clients' lives.
Job Description
•Posting No.
BCI-2025-14
•
POSTPosition:
Access SpecialistEmployment Status:
Full-Time (FT)
Position Summary:
Bridgeway Center, Inc. (BCI) is seeking applicants who want to work in an outpatient setting for adults, children, family, Mental Health (MH) and Substance Abuse (SA) services. Applicants must be outgoing, like working with the public, and welcome BCIs clients cheerfully while providing superior customer service. Must have the ability to multi-task and always remain professional to ensure that each client walks away having had a positive and helpful therapeutic experience.
The Access Specialist is responsible for providing reception and administrative duties, which include greeting clients and other visitors, answering phones, and BCI answering inquiries. The Access Specialist demonstrates excellent customer service skills and professionalism when interacting with difficult clients/patients. The Access Specialist obtains client data and ensures that all information collected is accurate. This includes entering the information into the Electronic Health Record (EHR) in a timely manner and updating established clients information as needed. The Access Specialist schedules and verifies routine client appointments, reschedule appointments as necessary, notifies clients/patients of previous balances, obtains daily schedules, and makes return client/patient appointments as necessary. The Access Specialist maintains strict client confidentiality, assists with all filing as needed, collects payment with cash or processes credit card payments for services, and provides receipts. The Access Specialist balances/reconciles their cash drawer daily.
Applicants must be outgoing and enjoy working with the public, professional, and para-professional team. Have the ability to collaborate and communicate with BCI departments and external stakeholders. Must be able to multi-task and remain professional at all times to ensure that each client has a positive and helpful therapeutic experience.
Why Join BCI?At BCI, youll be part of a dynamic and innovative team dedicated to improving the quality of life for the individuals we serve. As an Access Specialist, your work will be both rewarding and impactful, as you make a difference every day in the lives of our clients.
An evidenced-based service model with proven results is used by the program. We provide comprehensive training, mentoring, and coaching throughout your onboarding process to ensure your success and professional growth.
We encourage you to explore this amazing opportunity further by submitting your application and resume today!
Benefits Offered:
BCI offers competitive salary and benefits.
Benefits include:
Eleven (11) Paid HolidaysSeventeen (17) days per year of PTO403(b) Retirement Plan with Employer MatchEmployee Assistance Program (EAP)Health Care / Dependent Care Reimbursement ProgramEmployer Paid $15,000.00 Life InsuranceTeladocHealth InsuranceVision /
Dental InsuranceMinimum Requirements:
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