VSC Student Support Specialist Position Available In Okaloosa, Florida
Tallo's Job Summary: The VSC Student Support Specialist at Northwest Florida State College in Niceville, FL, offers a full-time position with a salary of $32,841. The role requires an associate's degree, with a bachelor's degree preferred, and at least two years of relevant work experience. Responsibilities include providing excellent customer service and information related to VA student enrollment and certification, as well as maintaining student VA files. The position also involves certifying student enrollment and staying current with VA compliance training. Benefits include health insurance, retirement contributions, and paid leave accrual.
Job Description
VSC Student Support Specialist Category:
Career Service
Subscribe:
Department:
Veteran Affairs
Locations:
Niceville, FL
Posted:
May 6, 2025
Closes:
Open Until Filled
Type:
Full-time
Position
ID:
187911
Share About Northwest Florida State College:
In over 50 years of service, Northwest Florida State College has earned a reputation for educational excellence and community involvement. As part of Florida’s public system of 28 state and community colleges, NWFSC offers bachelor’s degree programs, associate degrees, and certificates.
Salary:
$32,841
Job Description:
The VSC Student Support Specialist/School Certifying Official is directly accountable to the Director, Veterans Success Center, for the following duties and responsibilities: The individual filling this position is expected to play a positive leadership role in helping the College effectively manage change. Provide excellent customer service and information for faculty, staff, and students.
Function as an information source within the Veterans Success Center by maintaining a current working knowledge of policies and procedures for NWF and VA as they relate to VA student enrollment and certification.
Guide students through the onboarding process to include establishing a file, ing for benefits, and scheduling advising appointments.
Provide an understanding of registration and billing processes, as well as VA policies and procedures to students, prospective students, and families.
Maintain a current working knowledge of VA benefits to inform current and potential students regarding each Chapter of VA (30, 31, 33, 35, 1606)
Create and maintain student VA files to include document collection; verification of VA education benefit eligibility criteria; and updating student information in Banner and Enrollment Manager.
Certify student enrollment and review/monitor student enrollment for VA compliance and funding purposes.
Maintain status as a VA School Certifying Official through VA compliance training and conferences.
As a part of the college’s risk management tool annual mandatory compliance training is required.
Performs other related duties as assigned. Benefits Health insurance for employee and dependent coverage available.
College-paid basic life insurance for employee with additional coverage for employee and/or dependents at employee’s expense
College-paid retirement with 3% employee contribution to the Florida Retirement System (FRS)
Optional dental and vision insurance at employee’s expense
Paid leave accrual (sick and vacation/annual leave) Paid time off for designated holidays, winter break, and spring break
36-hour, 4-day workweek (Monday – Thursday) available to many departments Free tickets to designated Mattie Kelly Arts Center and Raider Athletic events
Requirements:
Associate’s degree from an accredited college or university; Bachelor’s degree preferred.
At least two (2) years of documented relevant work experience.
Excellent written and oral communication, organizational, and interpersonal skills.
Knowledge of Federal VA Educational and other Benefits Programs.
Experience with VA-Once and Ellucian Banner preferred.
Knowledge of higher education processes and FERPA.
Additional Information:
Classification:
Career Service, Office Specialist Grant Funded:
N Location:
Niceville, Veteran Success Center FLSA Status:
Non-Exempt Application Deadline:
Open until filled. Review of applications will begin immediately.
Application Instructions:
All sections of the application must be completed. Please provide a complete application package that includes all of the following: NWFSC Application.
Resume.
A cover letter explaining why you consider yourself qualified for this position.
Copies of unofficial transcripts. •After submitting your resume, the following page will allow you to upload additional documents. The maximum allowable size for uploading documents is 10 MB. Documents exceeding 10 MB must be scanned at a lower resolution or divided into separate documents to reduce file size. If you are disabled and need accommodations in order to participate in the application/selection process, please notify Human Resources before the specified closeout date. All qualified persons will be considered on an equal basis. Any applicant’s grievance should be addressed to the Human Resources Executive Director. Northwest Florida State College does not discriminate based on age, color, ethnicity, race, national origin, disability, marital status, pregnancy, religion, genetic information, sex, gender, or any other legally protected classification in its employment practices or its educational programs or activities. In accordance with the Americans with Disabilities Act, NWFSC strictly prohibits the discrimination against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training, and other terms and conditions of employment. Preference will be given to eligible veterans and spouses of veterans for Career Service positions. NWFSC is an Equal Access/Equal Opportunity Institution and a Drug Free Workplace.
