Front Desk Patient Specialist Position Available In Palm Beach, Florida
Tallo's Job Summary: The Front Desk Patient Specialist position at GenesisCare in Wellington, FL involves greeting patients, managing patient charts and insurance information, liaising with the billing department, collecting payments, verifying insurance benefits, and assisting with patient collections. The role requires a positive attitude, organizational skills, and previous experience as a medical receptionist is preferred.
Job Description
Front Desk Patient Specialist 2.3 2.3 out of 5 stars Wellington, FL 33449 Full Job Description At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Role Summary:
In all of our centers, the first point of contact for our patients is the Front Desk Patient Services Specialist. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, and professionalism.
Your Key Responsibilities:
Greet patients and visitors; determines their needs and directs them accordingly Maintenance of patient’s chart including collecting and entering correct insurance information in the account in the Practice Management System and run a manual eligibility check. Serve as liaison with our internal Billing Department when insurance is inactive, or information needs verification to obtain eligibility. Check in or check out patients, obtains all necessary documents, copies insurance cards, compares to insurance on account and makes revisions or updates Practice Management System with new information as necessary. Responsible for collection of payments, which includes co-payments, deductibles, and co-insurance, as indicated on Balance Due Spreadsheet provided by Intergy practice management system.
Verification of Insurance Benefits:
Benefits are confirmed through electronic or phone contact with the insurance provider for every patient encounter Eligibility and financial responsibility information must be communicated clearly to patients Benefit information is documented in the patient record Assist with
Patient Collections:
Assist with patient questions regarding billing and insurance payments
Minimum Qualifications:
Ability to maintain a cheerful, positive and respectful attitude Excellent organizational and interpersonal skills Good telephone, computer, and typing skills High School graduate or equivalent 1+ year experience as medical receptionist preferred, but not required
Minimum Physical Capabilities:
In order to be able to perform normal duties as a Front Desk, the worker must be able to perform all of the following physical capabilities: Lifting up to 11 lbs occasionally floor to waist height,
