Eligibility Specialist Supervisor – 00019258 Position Available In Dodge, Georgia

Eligibility Specialist Supervisor – 00019258

Salary
$57,250.00 Annually
Location Dodge Co., GA
Job Type
Full Time
Job Number
2025-76924
Division/Office
County DFCS – Region 9
Unit
Dodge Co. DFCS
Opening Date
05/15/2025
Closing Date
5/30/2025 11:59 PM Eastern
Max Number of Applicants
80
Description
Stronger Families for a Stronger Gia. The(DHS) is a dynamic state agency responsible for delivering a wide range of services to Gia’s most vulnerable populations. Our mission is to strengthen Gia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Gia’s vulnerable children and adults. What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position. Start your career in public service. The Division of Family and Children Services (DFCS), Office of Family Independence (OFI), is seeking candidates for the position of Eligibility Specialist Supervisor. This position reports to an Eligibility Services Administrator located in Dodge County, GA. Please note this position is for Promotional Opportunities Only.

JOIN OUR TEAM!

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Job Description
PG – I
Provide direct supervision and plans work of a team/unit of Eligibility Specialists determining program eligibility. Assists in the development of uniform policy interpretations, securing services and timely benefits, and evaluating quality. Maintains a system of management to monitor quality, quantity, and timeliness of benefits.

Role and Responsibilities:

Provides direct supervision and support to assigned team/unit of Eligibility Specialists.
Analyzes and assesses the effectiveness of services provided to customers in addition to assigned programmatic responsibilities to ensure the identified oue measures are achieved. Ensures agencypliance with policies, appropriate documentation, and reporting requirements.
Develops and encourages a cooperative team-oriented environment within units(s) and with other agencies and providers.
Assess assigned staff performance and provide ongoing development and training.
Interviews, hires, directs, trains. and evaluates employees job performance; rmends employee disciplinary and discharge actions as appropriate.
Leads and administers aprehensive system of customer support and public assistance.
Performs other professional responsibilities as assigned.
Minimum Qualifications
High school diploma/GED AND Four (4) years of job-related customer contact/interaction experience, AND One (1) year in a lead worker, team lead, or supervisory role.
OR One (1) year of experience at the lower level Eligibility Spec 3 (SST072) or position equivalent.

Agency Specific Qualifications:

Two (2) years of experience at lower level Eligibility Specialist 2/3 with GA DFCS. Trained AND worked in two (2) OR three (3) OFI programs.
Must be Gateway eligibility system trained. Additional Information
For more detailed information about the Gia Department Human Services
dhs.gia.gov/ Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require amodations under the Americans with Disabilities Act (ADA), email request by the closing date of this announcement to: HRline
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
Employer
Gia Department of Human Services
Address
47 Trinity Avenue SW
1st Floor
Atlanta, Gia, 30334