E. Passport/IPC Applications Representative Position Available In Fayette, Georgia
Tallo's Job Summary: The E. Passport/IPC Applications Representative at ASPPB in Tyrone, GA is responsible for processing and maintaining professional credentials, conducting Primary Source Verification, renewing E. Passports and IPCs, and maintaining program systems. Qualifications include a college degree and previous administrative/customer service experience. Excellent computer skills, communication skills, and the ability to manage competing priorities are essential for this role.
Job Description
E. Passport/IPC Applications Representative ASPPB Tyrone, GA 30290 • Hybrid work Job Summary The E. Passport/IPC Applications Representative works with the E. Passport/IPC Applications Coordinator and the Director of Application Services to promote and achieve the purposes, goals and objectives of the ASPPB Mobility Program. These duties include, but are not limited to, all stages of assigned Mobility Program application and request processing, communications with psychologists and member boards, report generation and support to ASPPB Mobility Committee. Principle Responsibilities Accurately process and maintain all professional credentials information pertaining to assigned Mobility Program applications and filing systems. Identify and correct errors such as missing or incomplete data, incorrect values, etc. Complete Primary Source Verification activities. Collect E. Passport and IPC related tasks daily from PSY|PRO and process as required. Process E. Passport renewals including verification of CE requirements, licensure verifications and Disciplinary Data System checks, including NPDB reports. Process IPC renewals including licensure verifications and Disciplinary Data System checks. Maintain Mobility Program systems. Complete APA/CPA and joint designation verifications of educational programs and/or education PSV attestations. Assist in the development and maintenance of the Mobility Program Frequently Asked Questions. Maintain E. Passport and IPC records by gathering licensure and disciplinary information, updated applicant information, and E. Passport applicant status. Process information pertaining to new E. Passport applications and supplemental information, requests on behalf of E. Passport holders, and application requests. Communicating daily with E. Passport applicants and other stakeholders as required in writing and by telephone. Participate with and assist committees, task forces, and workgroups as needed. Crosstrain for additional areas of Mobility Services as needed. Other responsibilities as assigned. Skills and Qualifications College degree preferred. Previous administrative and/or customer service experience required. Excellent computer skills with knowledge of Adobe and Microsoft© Office applications (Word, Outlook, PowerPoint, Excel). Strong written and oral communication skills. Ability to effectively manage competing priorities in real-time and provide quality customer service with overall attention to detail and deadlines. Advanced organizational and time management skills. Dependable and adaptable to operate within a fast-paced work environment.
ADA Requirements/Compliance Physical Demands:
Level 2: Requires sedentary work involving standing or walking for brief periods. Must be able to lift up to 15 lbs. at a time.
Sensory Requirements:
Level 1: The position requires normal visual acuity and field of vision, hearing, and speaking.
Unavoidable Hazards:
Level 1: The position is exposed to no unusual environmental hazards ASPPB is an Equal Opportunity Employer. ADA requires ASPPB to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations.
