Insurance Clerk Position Available In Fulton, Georgia

Job Description:

•

MUST BE FLEXIBLE WITH HOURS

•1-2 YEARS

OF CONSECUTIVE CALL CENTER EXPERIENCE MEDICAL INSURANCE EXPERIENCE IS A PLUS

” Responds to basic telephone, electronic, and written inquiriesfrom dental/vision professionals, groups, subscribers and brokers.

Expediently accesses reference materials to analyze and determineappropriate responses to telephone, electronic, and writteninquires. Communicates basic eligibility, benefits, and claimsstatus and forwards specific inquiries as directed for priorityresolution. ” Accurately completes online/hardcopy forms and routes to theappropriate department. ” Documents each customer encounter or resolution in theappropriate computer tracking system. ” Identifies, reports and documents system discrepancies. ” Meets and maintains production standards, counts, and inquiryresponse turnaround times and participates in trainingprograms. ” Provides support to other departments as directed. ” Performs miscellaneous duties as assigned. We are an equalemployment opportunity employer and will consider all qualifiedcandidates without regard to disability or protected veteranstatus.