Application Specialist Position Available In Hinds, Mississippi
Tallo's Job Summary: The Application Specialist position in Jackson, MS offers a temporary customer service role with a salary range of $17.00 per hour. The job entails providing exceptional customer service by answering calls related to telephonic applications for public assistance programs. Requirements include a high school diploma, customer service experience, and data entry skills.
Job Description
Application Specialist
Temporary
Customer Service
MS
- Jackson/Ridgewood/CPC, Jackson, MS, US
12 days ago
Requisition ID:
4958
Salary Range:
$17.00 To $17.00 Hourly Short Term Employment Opportunity June
- September 2025
- $17.00/hour starting pay
- Eligible for Bonuses based on hours worked
- Full time, Monday
- Friday, 8:00 am
- 5:00 pm
- Summary of Position The Application Specialist provides outstanding customer service to both internal and external customers by professionally answering calls about telephonic applications for public assistance programs.
Essential Job Requirements
Answers telephone inquiries and responds to citizen inquiries related to the services they wish to apply for or are currently receiving
Accepts telephonic applications for public assistance programs
Screens applicants to determine if active case exists or application is pending
Uses multiple complex computer systems to research, validate, update, and maintain case information
Provides information to callers, including rights and responsibilities
Maintains accurate files, records, and reports to document communication, compliance, and resolution of issue
Regular and timely attendance
Other duties as assigned
Required Education High School Diploma or equivalent Required Experience
Customer service experience preferably in a call center environment Data entry and typing experience. Must be able to type at least 20 WPM
