Hospital Liaison Position Available In Robeson, North Carolina

Hospital Liaison Harborview Lumberton 1555 Willis Avenue, Lumberton, NC 28358 Job description Who we are- Harborview Lumberton provides exceptional care to our residents in a homelike setting. We are a faith based organization, who prides themselves on taking care of the caregiver, so they can in turn care for our residents. With many dedicated team members, you are joining more than just a company. You are joining a network of people who care about each other and their patients.

Position Summary:

We are seeking a dynamic, compassionate, and highly organized Hospital Liaison to serve as the key point of contact between hospitals, referral sources, patients, and our facility. This role is essential in promoting our services, streamlining the admissions process, and ensuring a seamless transition for patients from the hospital setting to our care environment.

Key Responsibilities:

Build and maintain strong relationships with hospital discharge planners, case managers, physicians, and social workers. Promote facility services through hospital visits, presentations, and follow-up with potential referral sources. Facilitate smooth and timely patient admissions by coordinating with families, hospitals, and internal departments. Conduct pre-admission screenings and assessments to ensure clinical and financial eligibility. Maintain accurate documentation and records in accordance with regulatory and company standards. Provide exceptional customer service to patients and families, addressing concerns and providing support during the transition. Monitor and report referral and admission trends to the leadership team. Collaborate with the interdisciplinary team to support census growth and maintain a positive reputation in the healthcare community.

Qualifications:

Associate’s or Bachelor’s degree in healthcare, marketing, or related field (preferred). Minimum 2 years of experience in healthcare admissions, marketing, or hospital liaison work. Knowledge of Medicare/Medicaid, insurance, and the post-acute care continuum. Strong interpersonal, communication, and organizational skills. Ability to work independently and manage multiple priorities. Reliable transportation and willingness to travel locally to hospitals and other healthcare facilities.

Preferred Skills:

Familiarity with CRM or referral tracking systems. Bilingual abilities are a plus. Background in skilled nursing, rehab, or long-term care preferred.

What We Offer:

Competitive salary and bonus potential Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development and career growth Supportive team environment

Job Type:

Full-time Pay:

$65,000.00 – $80,000.00 per year

Benefits:

401(k) Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Paid time off Travel reimbursement Tuition reimbursement Vision insurance

Schedule:

8 hour shift Ability to

Commute:

Lumberton, NC 28358 (Required) Ability to

Relocate:

Lumberton, NC 28358: Relocate before starting work (Required)

Work Location:

In person