Facilitated Dual Enrollment Specialist Position Available In Wake, North Carolina

Facilitated Dual Enrollment Specialist Southeastern Baptist Theological Seminary – 4.1

Wake Forest, NC Job Details Part-time Estimated:

$25.4K – $31.6K a year 18 hours ago Qualifications Customer service Mid-level Microsoft Office LMS Time management Full Job Description

JOB TITLE

Facilitated Dual Enrollment Specialist

DEPARTMENT

College

DIVISION

Academic

SUPERVISOR

Dual Enrollment Coordinator

I. PURPOSE OF THE JOB

To provide administrative and technical support to the Dual Enrollment Academy (DEA) with specific emphasis on the Facilitated Dual Enrollment program. These responsibilities include, but are not limited to, internal and external communications, day-to-day maintenance of program-related data, managing corresponding documents and processes, liaising between professors of record and facilitators, creating facilitated dual enrollment courses, and troubleshooting technical issues.

II. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Attention to detail and organizational skills along with record keeping abilities Punctuality, ability to manage time and multiple tasks, and the ability to keep office matters and student information confidential Effectively utilize CampusNet, Self-Service, Microsoft Office, etc. as required by the Dual Enrollment Office Facilitate communication between professors of record, facilitators, and points of contact over emails, phone calls, and meetings Follow through on inquiries from students, facilitators, partner schools, faculty members, and adjuncts, including acting as liaison regarding questions on applications, payments, IT-related questions, and deadlines specific to the DEA Assist the office in prioritizing daily tasks as well as short and long-term departmental goals and projects Create and update spreadsheets containing course information, student information, partner school information, and general program information Assist in managing and communicating deadlines set by Dual Enrollment Coordinator, Internal Departments, Partner Schools, etc. Process and store data according to directions given from Accreditation and Institutional Effectiveness in areas such as policy and procedure, instructor credentials, adjunct onboarding information, and other required documentation Ensure program assessment artifact(s) are named properly in CampusNet Course pages (where applicable) Assist the Dual Enrollment Coordinator by training facilitators to navigate Judson College’s learning management systems, auditing facilitated dual enrollment records, and maintaining files and records for the Dual Enrollment Office Manage the creation of facilitated dual enrollment courses, including but not limited to setting deadlines for each partner school’s distinct schedule, ensuring assignments are properly showing in courses, and monitoring the application and registration processes Attend departmental meetings and contribute insights and updates about the facilitated dual enrollment program Complete any other requested tasks that will support the Dual Enrollment Coordinator

III. OTHER DUTIES & REPONSIBILITIES

Oversee facilitated dual enrollment reports and notify the Dual Enrollment Coordinator when course caps are met Audit registration reports and final grades Onboard facilitators and recruit new partner schools each year Liaise between partner school faculty, students, and parents with IT for questions on student IDs and CampusNet Audit payments for quality assurance with Accounting Assist with transcript requests alongside Registrar

IV. SUPERVISORY RESPONSIBILITIES

None

V. FISCAL RESPONSIBILITY

None

VI. EXTENT OF PUBLIC CONTACT

Communication with Faculty, administrative staff, partner schools, students, and the public

VII. PHYSICAL DEMANDS

(Walking, lifting, equipment, operation, etc.) Normal fitness as required for office duties

VIII. WORKING CONDITIONS AND ENVIRONMENT

(i.e., necessary travel, unusual work hours, unusual environmental conditions, etc.) Occasional travel

KNOWLEDGE AND SKILLS

(Indicate which are required, preferred, or desirable. Include licenses and certificates.) Prior experience in customer service or as an administrative assistant (preferred) Proficiency with Microsoft Office and an eagerness to learn new learning management systems such as Colleague, Slate, CampusNet, etc. (required) Ability to respond helpfully to a wide diversity of needs as presented by students, faculty, high school administrators, staff, and the public (required) Exceptional time management skills (required) Strong attention to detail (required) Strong problem-solving skills (required) Initiative to identify and implement solutions for greater departmental efficiencies (required)