Intake Specialist Position Available In Nassau, New York
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Job Description
Intake Specialist 3.2 3.2 out of 5 stars 33 West Hawthorne Avenue, Valley Stream, NY 11580 JOB
OVERVIEW
New York Health Care, Inc. a licensed home care agency for over 40+ years is seeking a full-time bilingual English/Spanish Intake Specialist for immediate hire in our corporate office located in Valley Stream, NY. This is a full time in-office position with opportunity for growth.
MAJOR DUTIES AND RESPONSIBILITIES
Process patient referrals demographics required basic clinical information and financial reimbursement information. Contact patients and educate them on the Managed Long Term Care Program Entry of referral on an internal database with appropriate color-coded references and comments as applicable. Verify eligibility and benefits of all Medicare, Medicaid, Commercial and Managed Care Insurances utilizing websites available and direct phone calls to Insurance companies. Contacts service representatives at Managed Care Insurance companies to verify eligibility and benefits for home care coverage and obtain initial evaluation authorizations for patients referred for home care services. Data entry of required insurance information in the Agency’s computer system to ensure accurate and timely reimbursement. Daily data entry of documents and maintenance of patient clinical information
QUALIFICATIONS FOR THE JOB
Bilingual preferred: Mandarin, Cantonese, Korean, Hindi, Punjabi, Urdu and Spanish. Experience with Health Insurance preferred Knowledge of general office procedures & equipment Excellent customer service & follow-up skills Strong organizational skills with attention to detail Proficient in Microsoft office and software navigation.
Other:
Experience using HHA Exchange software preferred Previous home care intake experience preferred Knowledge of referral sources
COMPENSATION & BENEFITS
Competitive pay with incentives/bonuses PTO including holiday, vacation, sick and personal time off Subsidized Medical and Dental Insurance 401k