Representative, Enrollment I Position Available In Richland, South Carolina
Tallo's Job Summary: The Representative, Enrollment I position at US Tech Solutions involves processing enrollment activities such as new applications, terminations, changes, and renewals. Responsibilities include updating electronic files, resolving customer inquiries, and collaborating with various operational departments. Required skills include knowledge of membership systems, proficiency in Microsoft Office, and basic business math. The role requires a high school diploma or equivalent and at least 1 year of relevant experience in customer service or administrative support. For more information, visit www.ustechsolutions.com.
Job Description
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Job Description:
- responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrolments, terminations/cancellations, changes, renewals, and database updates.
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Responsibilities:
- + Receives and logs subscriber and member enrollment applications to the system.
+ Processes/keys applications including new enrolments, terminations/cancellations, changes, and renewals. Updates all electronic enrollment files. Works edit/error reports generated from membership transactions. + Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing. May prepare and issue contracts, benefit books, and standard/custom ID cards. + Responds to and resolves customer inquiries. + Contacts plan administrators and internal and external customers to resolve issues/problems. Participates in special projects as assigned related to enrollment,
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Skills:
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Required Skills and Abilities:
- Ability to acquire knowledge of the membership system. Working knowledge of word processing and spreadsheet software. Good judgment. Effective customer service and organizational skills. Demonstrated verbal and written communication skills. Basic business math proficiency. Analytical or critical thinking skills. Ability to handle confidential or sensitive +
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Required Software and Tools:
- Microsoft Office.
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Education:
- + •Required Education Level and Degree Type•: High School Diploma or equivalent.
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Experience:
- 1 year-of customer service, administrative/clerical support, and/or membership/billing/accounts experience.
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About US Tech Solutions:
- US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
