Executive Assistant to the Associate Vice Presi… Position Available In Bristol, Massachusetts
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Job Description
EXECUTIVE ASSISTANT TO THE ASSOCIATE VICE PRESIDENT, STUDENT SUCCESS
(TEMPORARY)
Category:
Professional
Department:
SSEM
Locations:
Fall River, MA
Posted:
Jun 16, 2025
Closes:
Open Until Filled
Type:
Full Time Temporary
Position ID:
189251
About Bristol Community College:
Bristol Community College is an exciting place to work, learn, and grow! Bristol is dedicated to fostering an inclusive environment with a rich diversity of beliefs, cultures, languages, abilities, and lifestyles. Committed to enriching its educational experience through a supportive community, Bristol actively encourages candidates of all backgrounds to apply and achieve our vision of advancing a vibrant, diverse community through education, learner by learner. If you share a passion for helping students succeed and enjoy working in a community of innovative, inclusive, and collaborative colleagues, Bristol is the place for you!
As a Commonwealth of Massachusetts employer, Bristol offers a comprehensive compensation and benefits package, including health, dental, life, long-term disability, retirement and paid time off (vacation, personal, sick, and holiday pay). We also offer tuition waiver discounts at the Commonwealth’s public higher education institutions. More information can be found on our Benefits website.
Job Description:
YOUR TITLE
Executive Assistant to the Associate Vice President, Student Success (Temporary)
YOUR DEPARTMENT
Student and Enrollment Services
WHO YOU WILL REPORT TO
Associate Vice President, Student Success
WHERE YOU WILL WORK
Fall River, MA
JOB STATUS:
This is a full-time, temporary, non-unit position with benefits, some nights and weekends required.
WHAT WE CAN OFFER
$72,083.52 – $75,735.75 + Comprehensive Benefits Package (NUP-C3)
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES
Serve as a point of contact for students and student-facing representative for the Office of the Vice President for Student Services & Enrollment Management.
Assist with the collection of data including use of various technology platforms (e.g. Slate, EAB Navigate, Banner, Argos, and Maxient)..
Generate reports for the Vice President and Associate Vice President as requested.
Implement student outreach campaigns at the direction of the Vice President and Associate Vice President.
Provide excellent customer service to students, families, and community members in various forms including phone, email, and the Bristol app.
Serve as a front-line resource for students navigating college processes, including Student Complaints & Grievances, Student Grievances, Student Appeals, and Student Code of Conduct proceedings; collaborate with the Associate Director of Student Advocacy to appropriately refer students for support with these processes.
Support the Associate Vice President in the administration and case management of student grievance, appeals, and conduct processes; exercise independent decision-making related to student appeals
Coordinate communication to students from the Office of the Vice President/SSEM, including regular notices and mandatory disclosures, important announcements, and event notifications.
Assist the Associate Vice President and Director of SSEM Operation with completing various compliance-related reports.
Assist the Vice President, Associate Vice President and area Directors with administrative processing and/or coordination related to confidential student/labor relations matters.
Support daily administrative tasks to ensure the functionality and coordination of the Vice President’s Office; provide support directly to the Associate Vice President as needed.
Demonstrate a sense of professionalism and consistently reflect Bristol’s core values while interacting with members of the Bristol community.
Focus on the Commonwealth’s Equity Agenda by applying related best practices throughout all job functions.
Perform other duties as assigned.
Requirements:
REQUIRED QUALIFICATIONS
NOTE:
Unless otherwise noted, all required qualifications must be met by date of hire.
Minimum of a high school diploma.
Minimum of two (2) years of professional experience in student affairs, student services, enrollment management, marketing, or a related field.
Demonstrated proficiency with Microsoft Office 365 applications as well as social media platforms.
Excellent verbal and written communication skills.
Demonstrated ability to convey information to a wide variety of internal and external audiences.
Excellent planning, organizing, and project management skills.
Excellent judgment in handling sensitive and confidential material.
The ability to work effectively with a diverse student body, faculty and staff.
Reliable transportation for travel to and from meetings, trainings, or campus and community locations as required. Ability to work occasional nights and/or weekends as business needs dictate.
PREFERRED QUALIFICATIONS
Minimum of a Associate degree.
Demonstrated experience with Slate and MailChimp or similar systems.
Demonstrated work experience in a higher education setting.
Demonstrated experience with various technology systems including Banner, Argos, EAB Navigate, and Maxient.
Proven ability to form strong cross-functional relationships.
Robust understanding and demonstrated inclusion of access, equity, and student success practices.
Ability to communicate in a language in addition to English.
POSITION STATUS
This is a full-time, non-unit position with benefits, some nights and weekends required.
Additional Information:
Equal Opportunity/Affirmative Action:
Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College’s Title IX and Affirmative Action Officer, Johanna Bielawski at diversitytitleix@bristolcc.edu or 774.357.2681; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Right.
