Assistant Executive Director Position Available In Shelby, Tennessee

Job Description
From $95,000 a year | Full-time
1029 Cherry Road, Memphis, TN 38117
Opus East Memphis offers quality Independent Living, Assisted Living and Memory Care in Memphis, TN. We honor individuality and celebrate each person’s unique life through deep connections with our residents and families. We create delightful surprises and meaningful moments within a safe and caring community.

Job Summary/Position Overview:

The Assistant Executive Director is responsible for assisting the Executive Director with the day-to-day operations of the Community and is involved in the planning, implementation and evaluation of all aspects of community life. Further assisting in the development and retention of an outstanding team of Department Heads is a top priority, as is maintaining a high level of customer and staff satisfaction and a safe environment for residents and staff. The Assistant Executive Director complies with all local, state and federal regulations.
Success in this role is measured by:
High degree of resident, family and employee satisfaction and engagement
Meeting or exceeding financial expectations and results through effective sales efforts and expense control
Excellent outcomes in resident and employee safety and quality of life
Key Duties and Responsibilities
Assist Executive Director in oversight and support of departmental activities
Work with sales partners to achieve sales and revenue goals via market planning, business development, lead generation and inquiry/waitlist/reservation management
Assist with the development, implementation and management of operational budget in collaboration with support team members
Implement successful strategies for expense control and monitor success
Understand the community’s regulatory requirements and maintain compliance with local, state and federal standards
Participate actively in all safety and quality-focused evaluation programs
Assist with regular physical plant reviews and make recommendations for all aspects of building construction and preventative maintenance
Ensure that the community’s first impression remain a priority
Maintain excellent communication with residents, families and staff
Ensure that the Arbor Service Way is fully in place and that the community’s culture attracts and supports excellent employees
Maintains and nurtures effective working relationships
Qualifications
At least two years of experience in senior living operations management
Knowledge of best practices for employee performance management in keeping with all relevant HR standards
Basic knowledge of computer systems particularly Outlook, Excel and Word along with a willingness to learn community-specific software programs.
If not already, have the ability to become licensed as an administrator for assisted living in TN.

Schedule:

8 hour shift

Work Location:

In person

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
The Arbor Company, based in Atlanta, GA, manages more than 40 senior living communities in eleven states with more in the pipeline. In business for over 30 years, we have established a national reputation as a leader in senior care—independent living, assisted living, and memory care. We are a fast-paced and growing company that thrives on a culture of deep mutual respect and accountability. The tenure of our executive team, including community-based leaders, is exceptional. We are dedicated to the seniors we serve, their families, and to each other. Our culture is unparalleled and a terrific fit for self-motivated, creative, and dedicated leaders with a passion for senior care.
Are you looking for a leadership position at a fast-paced and growing company that thrives on a culture of deep mutual respect and accountability?
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