INTERVIEWER I(Job Id 47039) Position Available In Rockingham, New Hampshire

• INTERVIEWER I(Job Id 47039)

•

Location:

US:

NH:

PORTSMOUTHOccupation Category:

21-0000

Community and Social Service OccupationsEmployment Type:

FULL-TIMEPost Date:

05/20/2025

Close Date:

06/26/2025

Salary:

19.960-26.410Employment SecurityEmployment Service Bureau200 Lafayette Road – Portsmouth, NHINTERVIEWER IPosition # 43427

Starting Hourly Pay Range:

$19.96/hour – $26.41/hour

• This position offers a Trainee Status at an hourly pay rate of $19.23; candidate must meet the minimum qualifications within one (1) year of hire date.
• 37.5-hour work week
• Please note, this position is eligible for an Alternative, Flexible, or
• In-State Remote-Hybrid
• schedule upon completion of an in-office training period.
• This position is not fully remote.
• The State of New Hampshire, Employment Security, Employment Service Bureau has a full-time vacancy for Interviewer

I.SUMMARY

To provide programmatic expertise for a full range of unemployment insurance and employment services at New Hampshire Employment Security Local Offices. To provide assistance to unemployed and employed individuals in order to determine eligibility for unemployment compensation benefits and concurrently assist these individuals in obtaining suitable employment. To provide outreach services to employers, agencies and the general public.

YOUR EXPERIENCE COUNTS

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS

INTERVIEWER I

• Education
• :

Bachelors degree from a recognized college or university. Each additional year of approved formal education may be substituted for one year of required work experience.

• Experience
• :

Six months to one year of experience as an Interviewer Trainee; meeting criteria as outlined in the Interviewer Trainee State Class Specification, OR one year in an investigative field associated with an insurance claims office, law office, job placement specialist or related field work. Each additional year of approved work experience may be substituted for one year of required formal education.

• LICENSE/CERTIFICATION

• : Possession of a validNew Hampshiredriver’s license and/or have access to transportation for statewide travel.

• SPECIAL REQUIREMENTS

• : The probationary period for Interviewer Trainee will continue until the incumbent meets the following criteria:

Certification by Manager after at least six months of employment that employee meets expectation of job accountabilities and/or has received cross training, ORPossession of the equivalent of a Bachelor’s degree and one year of related work experience.

The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position. Upon successful completion of above criteria, the Interviewer Trainee may be eligible for promotion to Interviewer

I.RESPONSIBILITIES

Interviews, classifies, and registers individuals for work in order to refer and place them in suitable employment or to facilitate re-employment through skills assessment and evaluation to assist job seekers in determining career goals; and determination of eligibility of job seekers for appropriate educational or training programs to meet individual vocational goals and employer labor market needs. Assesses job applicant’s employability and assists in appropriate referrals to counselors for counseling services. Establishes eligibility and prepares documentation required in special federal and state programs as well as other programs in order to hel applicants obtain employment.

Interviews unemployment compensation claimants and completes forms necessary to establish a claim for benefits. Enters data from completed forms and interviewer responses into automated benefit payment system. Performs all functions relative to the taking and processing of initial, additional, reopen and continued claims for unemployment compensation, including but not limited to entering claims, reviewing work history and wage records, determining attachment to the labor market, charges and proper payment.

Answers and responds to telephone, electronic and in person inquiries from customers to explain and interpret program guidelines and to ensure equitable delivery of services, including those customers with concerns.[]{style=”margin: 0px; padding: 0px; font-size: 11pt; font-weight: inherit; font-s”}