MEDICAL BILLING CALL CENTER Position Available In Palm Beach, Florida

MEDICAL BILLING CALL CENTER MEDSTAR CONSULTING INC 999

West Yamato Road, Boca Raton, FL 33431 Overview We are seeking a dedicated and detail-oriented Call Center Representative to join our team. This role is essential in providing exceptional customer service while handling inquiries related to medical billing and collections. The ideal candidate will possess a strong understanding of revenue cycle managemnt but will train the right candidate. If you have a passion for helping others and thrive in a fast-paced environment, we encourage you to apply. Duties Respond to incoming calls from patients and healthcare providers regarding medical billing inquiries. Provide accurate information on their medical bills as to why they have a balance – examples such as copays, coinsurance and deductibles, incorrect insuance information etc. Assist with the resolution of billing discrepancies and facilitate collections as needed. Maintain detailed records of customer interactions and transactions in the system. Collaborate with the medical office team to ensure accurate balances. Stay updated on changes in medical terminology and coding standards to provide informed assistance. Handle sensitive patient information with confidentiality and professionalism. Qualifications Previous experience in a call center or customer service role is preferred. Familiarity with medical terminology, coding (ICD-10), and billing processes is highly desirable. Strong communication skills with the ability to convey complex information clearly. Proficiency in using computer systems for data entry and record keeping. Attention to detail and strong organizational skills are essential for success in this role. Ability to work effectively both independently and as part of a team within a dynamic environment. Join us as we strive to provide outstanding service in the healthcare industry!

Job Types:

Full-time, Part-time Pay:

$18.00 – $22.00 per hour

Schedule:

4 hour shift 8 hour shift Monday to Friday Ability to

Commute:

Boca Raton, FL 33431 (Required) Ability to

Relocate:

Boca Raton, FL 33431: Relocate before starting work (Required)

Work Location:

In person