Patient Representative – Potsdam, NY (Full Time) Position Available In St. Lawrence, New York

DescriptionJob Title:

Patient Representative Department:

CPH General Surgery Location:

Leroy Outpatient Clinic, Potsdam, NYHours Per Week:

40 hours/week (Full Time)

Schedule:

8 hour shifts, Monday to Friday, either 8 am to 4:30 pm or 8:30 am to 5 pm based on need

SUMMARY:

Effectively utilizes electronic medical records (EMR) systems and office equipment to complete clerical duties with accuracy and efficiency. Collaborates closely with physicians, physician assistants, nurse practitioners, and certified nurse midwives to support seamless patient care.

RESPONSIBILITIES

Perform clerical duties, support providers, assist with billing inquiries, and ensure accurate documentation in the EMR. Maintain professional interactions, manage referrals, and assist with patient education as needed. Collect payments, balance cash drawers, resolve discrepancies, and optimize supply use. Follow accreditation, state, and federal healthcare standards while ensuring regulatory compliance. Assist with clerical issues, process improvements, problem-solving, and participate in training.

REQUIRED QUALIFICATIONS

High School Diploma (or equivalent)

PREFERRED QUALIFICATIONS

Medical Terminology

PHYSICAL REQUIREMENTS

S•Sedentary Work•Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE

$18.70•$27.44 The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer.

Minority/Female/Disability/VeteranApply here:

https://www.aplitrak.com/?adid=YmJnZW5lcmljLjMxNzIxLjEwNDE3QHJvY2hlc3RlcnJlZ2lvbmFsY29tcC5hcGxpdHJhay5jb20

Minimum Salary:

18.70

Maximum Salary:

27.44

Salary Unit:

Hourly