Field Operations Support Assistant Position Available In Mobile, Alabama
Tallo's Job Summary: The Field Operations Support Assistant position at Pine Crest Funeral Home, Cemetery & Crematory in Mobile, AL, involves providing administrative support, processing paperwork, handling payments, coordinating orders, and assisting with various tasks related to funeral services. The role requires a high school diploma or equivalent, 1-2 years of office clerical or customer service experience, proficiency in office equipment, MS Office Suite, basic math skills, strong communication, organizational abilities, compassion, and integrity.
Job Description
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
- JOB•RESPONSIBILITIES•+ Prepares death certificates, prayer cards and related documents + Completes required permits and or certificates + Prepares and processes Veteran’s Paperwork + Prepares marker monument placement paperwork + Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules + Prepares and distributes daily schedules, reports, and documents + Receives and processes payments and contracts + Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers + Orders office supplies + Oversees the processing of installation orders to grounds and maintenance departments + Processes accounts payable transactions + Assists with the preparation of obituaries + Assists Location Management, Sales, Family Service Counselors and payroll as needed + Acts as backup to Receptionist + Greets family members and friends + Communicates client family’s needs promptly and accurately to the appropriate staff member + Conveys a sense of concern and empathy with client family members at all times + Responds to customer inquiries via telephone, internet and in person + Maintains professional and cooperative relationships with county clerk, medical examiner and physicians •MINIMUM•REQUIREMENTS•Education•+ High School or equivalent •Experience•+ 1 – 2 years of experience in an office clerical or customer service capacity required + Experience working in a customer-focused and fast-paced professional environment required •Knowledge, Skills & Abilities•+ Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience + MS Office Suite experience preferred + Basic mathematics skills required + Good verbal and written communication skills + Strong organizational skills and detail oriented + High level of compassion and integrity + Ability to maintain confidentiality
Postal Code:
36605 Category (Portal Searching):
Administration and Clerical Job Location:
US-AL –
Mobile Job Profile ID:
F00216
Time Type:
Full time
Location Name:
Pine Crest Funeral Home, Cemetery & Crematory
