Records Technician Position Available In Crisp, Georgia

Records Technician 3.7 3.7 out of 5 stars 501 North 7th Street, Cordele, GA 31015

Records Technician City of Cordele, Georgia Closing Date:

Until Filled Status:

Non-Exempt Salary:

$16.61 to $25.27 per hour. Salary commensurate with experience, education and training. SUMMARY The City of Cordele, located on Interstate 75 and served by three exits leading to exceptional commercial, recreational and healthcare facilities, is actively searching for a Records Technician to join our diverse and growing team. The incumbent will lead by example and demonstrate honesty and integrity along with dedicating themselves to lending unparalleled customer service and professionalism. This position performs technical duties in the maintenance of department records.

MAJOR DUTIES

• Answers telephone, provides information and assistance, records information received, and routes calls to appropriate department staff or court personnel; re-directs callers to 911 Center for dispatch.
• Performs data entry functions compliant with

GCIC/NCIC

standards, including hit confirmation requests and responses, stolen vehicle/license plate, stolen articles, missing persons, and other queries; performs warrant entries; performs monthly validations.

• Enters data into databases; logs state warrants, pawn shop entries, and bench warrants.
• Maintains case files; prepares files, organizes documentation, retrieves and replaces files, scans records into computer, and shreds and destroys obsolete documents in compliance with record retention requirements.
• Assists officers with criminal history checks on prisoners; monitors inmates on camera system.
• Monitors a variety of computer systems, including CAD, GCIC, and camera system.
• Maintains cash drawer and petty cash for the department; receives funds and makes deposits for background checks, animal control fees and donations, and report copy fees.
• Keeps accurate log of outgoing case files.
• Assists Municipal Court staff with warrant entries and citation logs.
• Communicates with other agencies to obtain information on suspects for officers, send reports, and notify of pawned items for their jurisdiction.
• Uploads videos to database for officers as needed.
• Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of modern office practices and procedures.
• Knowledge of city and departmental policies and procedures.
• Knowledge of computers and job-related software programs.
• Knowledge of records management guidelines.
• Knowledge of

GCIC/NCIC

policies and procedures.

• Knowledge of open records laws.
• Skill in prioritizing and organizing work.
• Skill in the provision of customer services.
• Skill in the maintenance of files and records.
• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
• Skill in oral and written communication.

SUPERVISORY CONTROLS

The Administrative Coordinator assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES

Guidelines include city and department policies and procedures, GCIC/ NCIC regulations, state open records laws, and state records retention guidelines. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY/SCOPE OF WORK

• The work consists of related technical and customer service duties. Frequent interruptions contribute to the complexity of the position.
• The purpose of this position is to perform technical duties in the maintenance and processing of department records.

Successful performance contributes to the efficiency and effectiveness of department operations.

CONTACTS

• Contacts are typically with co-workers, other city employees, representatives of other law enforcement agencies, court personnel, attorneys, insurance company representatives, and members of the general public.
• Contacts are typically to give or exchange information, resolve problems, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• The work is typically performed while sitting at a desk or table. The employee occasionally lifts light objects.
• The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

MINIMUM QUALIFICATIONS

• Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
• Possession of or ability to readily obtain

GCIC/NCIC

certification. The City of Cordele is an Equal Opportunity Employer. We consider all applicants without regards to race, color, religion, sex – including pregnancy, gender identity and sexual orientation, national origin, age, marital status, veteran status, disability or genetic information, the presence of a non job-related medical condition or handicap, or any other protected status.

Job Type:

Full-time Pay:

$16.61 – $25.27 per hour Expected hours: 36 – 48 per week

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance

Schedule:

12 hour shift Rotating weekends

Work Location:

In person