Driver License Examiner Position Available In Mecklenburg, North Carolina

• How to Apply
• You MUST apply athttps://tinyurl.com/s7dw2f8z by April 25.
• NCDOT is a Great Place to Work.
• Don’t take our word for it. Read what our people are saying at . We are the highest rated state agency for employee satisfaction on Glassdoor with 300+ reviews.

• Salary:

  $43,366

• $51,807
• The Challenge
• Be a part of the State you love!

Join the Charlotte South Driver License Office team and make a difference.

In this role, you will

• Be the face of DMV and help us reduce our wait times while improving customer service in a high volume environment
• Administer driving eligibility tests
• Evaluate customers applying for classified Driver Licenses, Commercial Driver Licenses, Learner’s permits, and ID cards
• Confirm customer’s knowledge of NC Motor Vehicle laws, identification of road signs, checking vision and observe/evaluate driving skills by riding with customers in their personal vehicle on a road test in all types of weather
• Serve as a public advisor identifying possible health concerns with drivers
• Advise customers of other available service programs
• Help us reduce wait times and deliver excellent customer service
• Ensure customer and court-ordered data is entered accurately into our reporting system.
• What You Bring
• Experience explaining policy, procedures, and/or laws to customers or the public
• Excellent customer service skills with diverse customers
• Friendly, enthusiastic, and enjoy serving customers
• Computer skills using Microsoft Office
• Skills to enter data into our online databases and be a quick learner of our systems
• Good decision making skills to evaluate information, research, report and make determinations for action
• A collaborative team player skilled at working out solutions
• Good typing skills and experience writing communications
• A Driver’s License with no more than 5 active points and no suspensions/revocations within last 10 years in any state
• Experience with cash collection and disbursement is helpful
• Flexibility to travel during the day and overnight on short notice
• Ability to attend, complete, and pass a certification training requiring overnight stay Monday-Friday for 4
• 7 weeks. (We pay travel expenses!)
• Notes
• We will conduct a background check with an associated fee
• A typing test may be administered at your interview.
• Education and Experience
• High School/GED diploma, and
• 2+ years of clerical, administrative, or paraprofessional experience solving customer issues involving interviewing and explaining detailed information; or
• An equivalent combination of training and experience.
• Questions?
• Call me: Sharon Ashe at 919-615-7231.
• Connect me to NCDOT Careers
• : [•https://www.

linkedin.com/in/ncdot-careers

• ](https://www.linkedin.com/in/ncdot-careers)
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