Driver License Examiner Assistant – Penn Hills Position Available In Allegheny, Pennsylvania

Driver License Examiner Assistant – Penn Hills

This listing closes on 8/2/2025 at 6:39 PM Eastern Time (US & Canada).
Employer
Commonwealth of Pennsylvania
Salary
$43,397.00 – $64,762.00 Annually
Location Allegheny County, PA
Job Type
Civil Service Permanent Full-Time
Job Number

CS-2025-30239-71039

Department
Department of Transportation
Division
TR Drvr Lcnsng
Opening Date
07/24/2025
Closing Date
8/2/2025 at 6:39 PM Eastern Time (US & Canada)
Max Number of Applicants
30
Job Code
71039
Position Number
00095826
Union
AFSCME
Bargaining Unit
G1
Pay Group
ST04
Bureau / Division Code
00087200
Bureau / Division
TR Bureau of Driver Licensing
Worksite Address
Penn Hills Shopping Cente; 11620 Keleket Dr
City
Penn Hills, Pennsylvania
Zip Code
15235
Contact Email
ra-pddotcentraljobs@pa.gov

DESCRIPTION

BENEFITS
QUESTIONS
THE

POSITION

NOTE:

This posting will close on AUGUST 2, 2025 or after 30 applications are received, whichever occurs first.
The Department of Transportation is actively looking to hire a Driver License Examiner Assistant in Penn Hills. This vital position within PennDOT involves supporting the Driver License Examiner in various tasks that are essential for ensuring highway safety. A key responsibility of the role includes assisting customers at the Driver License Center, where the examination of identity documents is crucial in the fight against identity theft and fraud. By meticulously verifying these documents, the Driver License Examiner Assistant helps maintain the integrity of the licensing process and contributes to the overall safety of the community. If you are interested in making a difference and playing a part in enhancing public safety, consider applying for this opportunity today!

DESCRIPTION OF WORK

The role of a Drivers License Examiner Assistant is situated within a Driver License Center, where the primary focus is to deliver driver licensing services and related assistance to the public. This position entails a range of responsibilities, including professionally welcoming customers, verifying applicant identification, and assisting in the completion of application forms. Additionally, the assistant is tasked with inputting data into online driver license application software and distributing relevant forms and informational brochures tailored to the needs of the customers. The assistant also administers standardized knowledge tests to assess applicants’ comprehension of motor vehicle regulations, driving laws, and traffic control devices, while conducting vision screenings using a telebinocular instrument to ensure visual acuity for all applicants.
Furthermore, the assistant is responsible for entering test results and customer application data into online systems via a PC terminal. They must independently address inquiries and concerns from the public, demonstrating a thorough understanding of the services offered and the specific requirements for each, including the criteria for obtaining REAL ID and non-REAL ID products. The assistant provides essential information regarding various services such as driver’s license renewals, duplicates, out-of-state transfers, motorcycle licenses, and commercial driver’s licenses (CDLs), ensuring familiarity with the associated restrictions and endorsements. Upon request, they generate Restoration Requirements Letters for customers who visit in person and are diligent in applying the correct fee waiver codes and documenting them appropriately when necessary, adhering to the Fee Waiver Guidelines. Compliance with all aspects of the Driver and Vehicle Services Customer Service Policy and REAL ID regulations is paramount, as is the issuance and scanning of the Non-Native Born US Citizen/Non-US Citizen Courtesy Form when additional information is required.
Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment
Work hours are 8:15 AM to 4:45 PM, Tuesday – Saturday, with a 30-minute lunch.
Overtime and travel to other driver license centers as necessary.

Telework:

You will not have the option to telework in this position.

Salary:

In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions.

Legal Requirements:

A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.
Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.