Tennis & Pickleball Reservationist [Part-Time] Position Available In Beaufort, South Carolina
Tallo's Job Summary: The Palmetto Dunes Tennis & Pickleball Center seeks a friendly and enthusiastic Tennis & Pickleball Reservationist to provide exceptional customer service from reservation to check-in. Responsibilities include answering phones, reserving court times, enforcing dress etiquette, and maintaining merchandise. Candidates should have excellent communication skills, time management abilities, and the capacity to upsell customers.
Job Description
Tennis & Pickleball Reservationist [Part-Time] 3.5 3.5 out of 5 stars 4 Queens Folly Road, Hilton Head Island, SC 29928
Description:
The Palmetto Dunes Tennis & Pickleball Center is looking for a friendly, and enthusiastic individual to join our team. As a Tennis & Pickleball Reservationist, you will be responsible for providing exceptional customer service from reservation to check-in.
ESSENTIAL JOB FUNCTIONS
Keep a professional attitude and appearance, striving for complete customer satisfaction. Answer phones using courteous, professional tones. Reserve court times, lessons, clinics and round robins. Police tennis & pickle ball courts and enforce guest dress etiquette. Inform guests of all PDTC clinics and programs. Check in guests and take payment for court time, lessons, clinics, round robins and merchandise. Have knowledge of tennis & pickle ball programs, clothing and equipment in order to inform customers and answer their questions. Check in, tag, hang up and put on floor any and all merchandise. Restock and keep organized merchandise on floor. Keep track of low levels of merchandise. Balance cash register twice daily, including cash, checks and house charges. Close cash register and transmit data daily. Perform quarterly inventory. Keep building safe and secure. Help train new hires on all procedures. Reservationists responsible for scheduling and maintaining reservations in the Court Reserve platform. Perform other duties as requested by the supervisor.
Requirements:
GENERAL QUALIFICATIONS
EXPERIENCE, KNOWLEDGE, SKILLS Excellent communication and time management skills Ability to initiate a conversation. Ability to up sell customers. Understanding of Microsoft Office preferred Previous knowledge of tennis facility daily practices preferred, but not required. Previous knowledge of Court Reserve preferred, but not required
EDUCATION/LICENSURE/CERTIFICATIONS
High School Diploma or equivalent preferred
SENSORY/PHYSICAL/MENTAL REQUIREMENTS
Will stand for long periods of time. Bending/Stooping/Climbing/Walking/Reaching/Grasping/Repetitive Motions/Visual Activity Frequently lifts/carries up to 15lbs. Occasionally lifts/carries up to 30lb. Continual use of manual dexterity. Varying schedule to include holiday and weekends.
