Opportunity Center Administrative Assistant – Spanish Fort Position Available In Baldwin, Alabama
Tallo's Job Summary: The Opportunity Center in Spanish Fort is seeking an Administrative Assistant to support Mission Services staff, provide clerical and administrative assistance, and offer exceptional customer service to callers and visitors. Responsibilities include answering calls, directing mail, assisting visitors, and maintaining data entry. This role requires proficiency in Microsoft Office and excellent communication skills.
Job Description
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Mission Contribution:
Supports the Missions Services staff by being the voice and first contact for callers and guests at the community center. Explains the mission, services and programs of the agency to internal and external customers.•
Function:
Provides clerical and administrative support to the Mission Services division (Workforce Development, Education Services, Support Services and/or Children and Family Services) departments and often serves as the first point of contact for information regarding services.•
Essential Functions:
•Provide exceptional customer service by consistently demonstrating enthusiastic, positive and effective greeting and assistance to callers, visitors and coworkers.
Conveys clear and accurate information regarding Goodwill Mission, services, programs, staff and locations to internal and external customers.
Receives and routes calls utilizing computerized voice mail system for all incoming lines.
Takes and delivers messages accurately utilizing voice mail system or written messages as necessary.
Creates, types, and modifies documents on computer utilizing Microsoft Office (Word, Excel, Publisher, PowerPoint, and Outlook) software accurately; Providing timely correspondence, memos, reports, flyers, brochures, signs and other data for staff as needed.
Receives and directs incoming and outgoing mail, daily.
Greets all visitors providing information and assistance as needed in accordance with Goodwill standards of customer service. Routes visitors to proper destination adhering to established security procedures.
Assists visitors with faxing, scanning, copying, and accessing computers while ensuring the participants are adhering to set computer usage times/allowable usage, etc.
Ensuring visitors receiving services are completing the data collection form for those services.
Maintains visitor logsDistributes job opening lists and provides guidance for on-line applicationsAccepts donations and issues receiptsReceives and checks vendor deliveriesAssists with collection of data entry of information in the agencys program services database and/or other reporting systems.
Assists with the medical assistance program by taking applications, giving out equipment and securing needed equipment by working with the Medical Equipment Coordinator.
