Convenience Pay Clerk Position Available In Tuscaloosa, Alabama
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Job Description
Convenience Pay Clerk Alabama One Credit Union – 3.3
Tuscaloosa, AL Job Details Estimated:
$30.2K – $35.8K a year 1 day ago Qualifications Microsoft Excel Customer service Trade school 1 year Associate’s degree Entry level
Full Job Description Description:
The Convenience Pay Clerk primarily supports the operations of the Credit Union through the maintenance of the Convenience Pay Program. Other duties include, but are not limited to, face-to-face member interaction, vendor approval and assistance, and mail (internal and external) processing. Additional duties may be assigned as determined by management. The work station is located at the Main branch’s front desk.
Duties and Responsibilities:
Managing Convenience Pay program including communicating with overdrawn members through mail, email and phone calls- 60% Member service including working the lobby desk Duties related to receiving and distributing mail and posting payments- 20% Member/Vendor assistance-20% Other duties as assigned
Requirements:
Minimum Requirements:
Two year college degree, or completion of specialized courses of study at a business or trade school, or completion of specialized in-house training or apprenticeship Proficient in Excel, Google Sheets, or other spreadsheet software
Preferred Qualifications:
1-3 years customer or member service experience Comfortable, once adequately trained, interacting with members concerning their needs and/or actions needed by them.
