Onsite Administrative Assistant (Laketown Wharf) Position Available In Bay, Florida

Onsite Administrative Assistant (Laketown Wharf) 2.5 2.5 out of 5 stars 9860 South Thomas Drive, Panama City Beach, FL 32408 GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage is a values-based company with the following values as our guiding principles:

Integrity:

we always do the right thing.

Respect:

for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

Selflessness:

more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships:

we are a professional services company; people do business with people they like.

Always Improving:

never satisfied, always learning and always growing; one is either getting worse or getting better…never staying the same. At RealManage, we are always getting better. RealManage has earned the prestigious Certified™ recognition from Great Place to Work ®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Property Summary:

Located in the heart of Panama City Beach, Laketown Wharf is the largest single-building condominium vacation resort in the Panama City area. Guests enjoy a choice of stunning Gulf, golf course and lake views. At night, Laketown Wharf comes alive as we celebrate another beautiful day on Panama City Beach with an exciting lighted fountain show. This daily event is choreographed with dancing water, lights, and music and can be viewed right outside your door. Laketown Wharf provides amenities for the whole family to enjoy including a fitness center, five swimming pools, a large freshwater lake, 52,000 sq ft of lakefront boardwalk, and easy access to our beautiful beaches. Handling day-to-day tasks and communication in a fast-paced environment Assisting owners with questions regarding policies and procedures Assisting owners with HOA related issues and communicate to GM when appropriate Opening all mail and packages and distribute appropriately Keeping all contact lists up to date Keeping all Homeowner packets up to date Using Google Drive, Microsoft Word, Excel, Outlook Keeping Security Binders up to date Keeping all owner files up to date Keeping owner portal up to date with monthly and annual documents Acting as an owner liaison between owners/guests and vendors, as needed Keeping file and record retention system up to date Assisting in preparing, proofing and sending communications out to owners and others Assisting CAM with projects and meetings as requested Plus other work related tasks as needed High school diploma or GED required. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office – Word, Excel and Power Point). Attention to detail, strong organizational skills, able to track projects, work orders, parts, supplies and communicate to residents and team on status. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Pay and Benefits:

$17.00 – $20.00 per hour.

Benefits include:

Medical Insurance – Company will pay the premium for Employee Only Tier on the HSA plan Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays