Administrative Assistant – Field Operations Position Available In Brevard, Florida

Administrative Assistant – Field Operations 2.4 2.4 out of 5 stars Cocoa, FL Salary $16.24 Hourly Location Cocoa, FL Job Type Full-time Job Number 25-064 Department Utilities / Water Field Operations Opening Date 05/05/2025 Closing Date 5/19/2025 12:00 AM Eastern

JOB SUMMARY

Under the supervision and direction of the Division Head or their designee, performs detail oriented, responsible, and specialized administrative activities for the Water and Sewer Field Operations Divisions. The Administrative Assistant is expected to meet a wide variety of work problems involving continual public contact and inter-departmental relations. Position requires management of work orders for both divisions, screening and referring telephone calls and emails, handling inquiries from the public, and providing information related to the water and sewer divisions.

ESSENTIAL JOB FUNCTIONS

Acts as administrative assistant of two Divisions within the utilities department. Interprets administrative policy and decisions as explained and directed. Processes work orders, to include issuing, closing, and maintaining work order information in a database and the water/sewer software program. Responsible for filing all completed work orders. Provides information to Customer Service regarding work order status. Maintains work order records within document retention requirements. Submits supply orders. Takes telephone calls and emails and answers inquiries. Composes correspondence independently and maintains records and files. Supervises the flow of communications for the office. Prepares special reports (special projects, etc.) as needed. Essential Employees may be required to work during a declared or undeclared emergency. Performs other related job duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge, Skills and Abilities:

Knowledge of department organization, programs, and goals. Knowledge of agency rules, regulations, procedures, functions, and personnel. Knowledge of business, English, spelling, punctuation, arithmetic, and modern office practices and procedures. Knowledge of principles of office management and supervision. Skill in the use of a variety of computer programs, including Microsoft Office Suite (i.e. Word, Excel, Power Point), and various other office equipment. Ability to type with speed and accuracy, compose correspondence. Ability to compose effective and accurate correspondence. Ability to deal with non-routine matters. Ability to complete complex work with minimal instructions, keeps records and reference files, assemble and organize data, promote a harmonious atmosphere, and smooth flow of business into and out of supervisor’s office. Ability to meet and deal with the public in an effective and courteous manner. Ability to work as a highly cooperative member of a team and work for and with others toward a common mission. Ability to exhibit a high degree of loyalty and integrity as a trusted confidant of the supervisor, assume responsibility and execute the supervisor’s orders and instructions with authority. Ability to work a flexible work schedule.

EDUCATION AND EXPERIENCE

Education and Experience:

High school diploma or GED certificate, including courses in typing and other commercial subjects, with three (3) years’ experience in responsible clerical administration, including one (1) year of office experience; or an equivalent combination of education, training and experience.

Special Qualifications:

For positions requiring the operation of City vehicles, must possess a valid current Florida driver’s license, or be able to acquire one within 45 days of hire.

ESSENTIAL PHYSICAL SKILLS PHYSICAL DEMANDS

The work is generally sedentary to light and may require exerting up to 20 pounds of force occasionally to lift, carry, push, and pull or otherwise move objects. Additionally, the following physical abilities are required:

Crouching:

Bending the body downward and forward by bending leg and spine.

Dexterity:

Primarily with fingers, as in picking, pinching, or typing.

Grasping:

Applying pressure with the whole hand.

Handling:

Picking, holding, or otherwise working with the whole hand.

Lifting:

Ability to lift and move objects.

Reaching:

Ability to frequently extend hand(s) and arm(s) in any direction.

Mental Acuity:

Ability to make rational decisions.

Repetitive Motion:

Substantial movements (motions) of the wrist, hands, and/or fingers. Speaking /

Talking:

Ability to communicate clearly, accurately and concisely through speech.

Hearing:

Ability to hear and understand at normal speaking levels with or without correction.

Visual Acuity:

Ability to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading, operating motor vehicles.

Walking:

Ability to move about on foot to accomplish tasks or moving from one work site to another.

WORK ENVIRONMENT

Work is performed in a dynamic environment that requires the ability to be sensitive to change and responsive to changing goals, priorities, and needs.